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City Fitness Northern Liberties in Philadelphia offers a comprehensive gym experience with a welcoming atmosphere and modern facilities. The gym boasts high-quality equipment, a variety of classes including the popular THRIVE program, and exceptional cleanliness throughout the facility. Staff and members are friendly, creating a supportive community vibe.

Despite its many positives, some reviews highlight significant issues with the gym’s billing practices. Many users have reported ongoing charges even after canceling memberships, hidden fees, and difficulties in resolving billing disputes. Make sure to understand the financial terms clearly before committing.

Pros:

  • Friendly and welcoming staff.
  • Variety of classes including THRIVE.
  • High-quality and clean equipment.
  • Supportive community environment.
  • Convenient hours of operation.
  • Clean locker rooms and facilities.
  • Engaging and knowledgeable trainers.
  • Numerous treadmills and cardio equipment.
  • Flexible fitness options for all skill levels.

Cons:

  • Problematic billing practices.
  • Hidden fees.
  • Can get crowded quickly.

Location / Contact

Rating Stats

4.0

out of 5.0

27 reviews
5.0
11 reviews
4.0
6 reviews
3.0
9 reviews
2.0
57 reviews
1.0

Reviews (110)

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The gym was clean and the equipment is top notch. I'm not a fan of gyms that have full time sales people on staff. I want to work out, not be sold anything.

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HORRIFIC ! ! !If you need to cancel your account, they do not.I called to cancel my account because I moved out of state.They said I needed to send them a certified letter.I did so, but they say they never got it.I put a stop payment on my bank account, three late charges in two days...$ 9.50. $ 19.50, $9.50 on top of the account I tried to cancel.My fees went from $69.99/month to $39.00 annual fee and two monthly charges plus those extra fees GRAND TOTAL: $ 214.27 on an account we have tried to cancel for 2 months.I spoke with the manager and there will be NO REFUND!!!

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Cliché for sure, but true: I am treated as an individual. I feel that my goals, limitations, and personality are always considered - yet all involved truly motivate me to reach a little higher than I might have otherwise. I go three times a week for the Thrive program; the people working out are of all ages (I'm 62) and fitness levels and I have a sense that the trainers are really adjusting the program to suit a particular client. Good stuff.

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This gym goes above and beyond the normal limits of an urban fitness center. They have the award winning THRIVE program alongside many other great fitness classes for everyone of all skill levels. The staff is friendly and the gym is clean. Overall it's a great urban gym experience for a reasonable price!

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The staff is 50/50. And people believe that they will take your money. For the price you pay for their membership you would expect a lot more freeweights as well with machines. This gym is a basic Planet fitness with free weights and trainers. O yea! And $30 more than Planet Fitness. Bathrooms are always out of paper towels and the showers have that unclean smell. I have left a very easy mark in the shower like I do in all gyms to see if they clean them or not. Lets just say that mark stayed for 2 weeks. Could wipe the dirt off with a finger.

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Pretty good gym but I was told I could cancel my membership over the phone. Checked my bank account and money was taken out. Having trouble reaching the billing manager. Would rather not be out $60/mo for nothing plus $40 maintenance fees (?) when I'm hundreds of miles away. Pretty sad if that's the way your gym has to make money. Should maybe make money from amazing classes people would be happy to pay $$$ for or something crazy like that idk.

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Best staff and really comfortable atmosphere!! I didn't like gyms until I came here!!

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I appreciate: the cleanliness of the gym and locker rooms; staff friendliness; great trainers-loved working with Tony Kim and now with Colleen Monaghan in Thrive program.

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They will try to take every penny from you. The sign up process is manipulative and pushy. The fees are ridiculous. If your card changes and does not go through they will not only charge you with a city fitness processing charge, but also with a billing company charge. Its absolutely ridiculous.This part is only in regards to the way they handle their business, not the people working there.Thrive program is great.

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I've been a member for ~5 years. The place is reasonably clean, well lit, and with good air circulation. The staff are generally friendly and helpful. But management is horrible. Many of the other reviewers are on the mark. Even back in 2000, they were very unhelpful regarding anything that had to do w/ billing or membership issues. Over time, consideration about clients has dropped. Horrible price increases, extra charges for everything, and now they fenced off a third of the space for Thrive. Machine servicing is also not as regular. Things have deteriorated. When they increased the price of my basic membership more than 50%, I figured it's about time to say bye bye.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 460 N 2nd St, Philadelphia, PA 19123, United States .

The contact number is +1 215-923-4114

This service is listed under Gym .

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