Planet Fitness at 1021 N Central Expy, Plano, TX, offers a welcoming and clean environment for fitness enthusiasts of all levels. The gym operates 24/7, fitting conveniently into any schedule. With a variety of equipment, hydromassage chairs, tanning beds, and a Black Card spa featuring massage chairs and lounge areas, members find both comfort and utility. The staff is frequently praised for their friendliness and professionalism, contributing significantly to a positive gym experience.
However, the gym has areas needing improvement, such as maintenance delays on broken machines and some facility cleanliness issues. Despite these, the overall member satisfaction remains high, making this Planet Fitness location a trusted option for many.
Pros:
- 24/7 availability
- Welcoming and non-judgmental atmosphere
- Friendly and helpful staff
- Wide variety of modern equipment
- Clean facilities
- Affordable membership rates
- Black Card membership perks (hydromassage, tanning)
- App with useful features (e.g., crowd meter)
- Spacious gym layout
- Positive member community
Cons:
- Machines may have delays in repairs
- Some issues with facility cleanliness
- Complicated cancellation policies
Location / Contact
- Address: 1021 N Central Expy, Plano, TX 75075, United States
- Phone:+1 972-779-0084
- Website:planetfitness.com
Rating Stats
Reviews (113)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 113 reviews.
The address is: 1021 N Central Expy, Plano, TX 75075, United States .
The contact number is +1 972-779-0084
This service is listed under Gym .
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Hamish Patel
1 year ago
Excellent place to workout , right off the freeway. Great staff, plenty of smith machines, clean showers, machines are always working, plenty of room and of course no judgment!
Kristy Kruger
1 year ago
I love the staff at the Planet Fitness in East Plano. They are super friendly and professional. They make me feel right at home every time I go. They all deserve a raise and a vacation!
Dr.Charlotte Quinn
1 year ago
The place is always nice and clean, especially the restroom. Good place to exercise.
Marie Baybee
1 year ago
Elijah is the employee who went above and beyond with his customer service and helped me today! Yall should definitely give this man a raise! I had so many questions and he answered every single one with the best possible helping attitude that gives me faith in humanity! Seriously though Elijah made my day thank you so much for all your help! -Ashley
Daphanie Brown
1 year ago
Nice gym, but bathroom is constantly filthy and toilets are always gross. Whoever the GM is here doesn’t give a flying F!
Marielle Cameron
1 year ago
My go to gym! Family vibes and never had any issues. The employees are great and keep the place nice.
manol xhafa
1 year ago
This place is so nice they have a huge parking lot I was able to park my box truck and go inside work out for a couple hours and use shower people there are so friendly, inside and outside is very clean. I will highly recommend this place.
Tiffany B
1 year ago
Equipment is good. Employees are nice. However, the bathrooms and building are always dirty. Twice, I informed employees the bathrooms were nasty and they gave me about 6 excuses as to why. The third time I watched the guy clean the showers (only) and they were still dirty.
Alison Mitzuk
1 year ago
A huge, spacious environment. Lots of machines,classes to choose from. A very pleasant, clean atmosphere. The employees very friendly and accommodating. Planet Tan black members have a lot more amenities that make it all worth it.
Pivotal pivot
1 year ago
PROS: STAFF IS VERY INFORMATIVE AND NICE. This is the cleanest gym I’ve ever been too. Not only is it clean, but it’s smells clean as well. They have hydro massage beds which are included in the black card membership which I believe is only about $27 dollars per month, also includes the use of tanning beds, red light therapy machine which is like a standing tanning bed which also has a body vibration feature, they also have a lounge with free Wi-Fi as well.This is the nicest, cleanest, gym I’ve ever been too aside from LIFETIME FITNESS. You pay less than $30 a month to get these awesome benefits.CONS: The only cons are that there is no sauna, or pool.