Texas Family Fitness in Plano offers a welcoming atmosphere and a diverse range of equipment to cater to all fitness levels. Under the leadership of General Manager Alexis, the staff excels in customer service, keeping members updated and addressing concerns promptly. The gym features an indoor track, various cardio machines, free weights, and fitness classes. Although the facilities are generally clean and well-maintained, some sanitizing stations and older equipment may need improvement.
While many members appreciate the friendly environment and professionalism, some have reported issues with the billing system and management's transparency. Overall, Texas Family Fitness provides a quality workout experience, especially for those who value community and support from staff.
Pros:
- Excellent customer service
- Friendly and helpful staff
- Diverse range of equipment
- Indoor track available
- Fitness classes offered
- Clean facilities
- Good for all fitness levels
- Reasonably priced
- Kid's club available
- Comfortable and welcoming environment
Cons:
- Billing issues reported
- Some outdated equipment
- Limited sanitizing stations
Location / Contact
- Address: 910 W Parker Rd #250, Plano, TX 75075, United States
- Phone:+1 972-424-8790
- Website:texasfamilyfitness.com
Rating Stats
Reviews (130)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 130 reviews.
The address is: 910 W Parker Rd #250, Plano, TX 75075, United States .
The contact number is +1 972-424-8790
This service is listed under Gym .
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Joe R
8 months ago
I can't say enough great things about Alexis, the General Manager (GM) at this Texas Family Fitness location. His dedication and commitment to making the gym experience exceptional are truly remarkable.From the moment I joined, Alexis has been a shining example of what a General Manager should be. He is incredibly up front, always ready to listen and respond to any concerns or suggestions that I and other members may have. This level of responsiveness is something I've rarely encountered in my experiences at other gyms, and it makes a world of difference.What sets Alexis apart even more is his transparency, responsiveness, interaction with members, and commitment to cleanliness and maintenance set him apart from the rest. I'm grateful to have a GM like Alexis who truly cares about the members and the gym's overall quality. If you're looking for a gym where you're not just another face in the crowd, Texas Family Fitness, under Alexis's leadership, is the place to be.
Bill Jones
8 months ago
They exceeded expectation. It was my birthday.
YoungboyTPIII VEVO
8 months ago
Great gym! Love the managers!!
Tee
8 months ago
Amazing gym! Love the staff!!
Taylor Jones
8 months ago
That manager guy is super hot. Got me like a steamed soggy burrito.
Matthew Christy
8 months ago
Great gym! All the employees are helpful and kind.
Elham Barak
8 months ago
Amazing gym! Tre is awesome!! Love the equipment very clean as well.
Robert Clark
8 months ago
These idiots apparently decided to try and charge an old card for months after I changed my payment method. Now they are sending me to collections for $134. Trying to ruin my credit for basically pocket change. Avoid these scumbags at all costs.
Nabeel
8 months ago
Staff and everything is top notch here including Alexis helped me out the most. Equipment very clean and well maintained.
Lizabeth G
8 months ago
I have been a member here for a few weeks now and It’s my new favorite place for Zumba! Love the friendly staff and community here!