Located in Pleasanton, California, 24 Hour Fitness is a well-equipped gym with a variety of amenities, including cardio machines, weights, a pool, and group classes. Despite its ample facilities, the gym struggles with overcrowding during peak hours, cleanliness issues in locker rooms, and maintenance problems with equipment. Additionally, several customers have expressed dissatisfaction with the membership cancellation process and limited operational hours.
However, many members praise the friendly and professional staff, spacious parking, and the variety of workout options available. With some improvements, 24 Hour Fitness has the potential to provide a higher-quality experience for its members.
Pros:
- Wide variety of equipment.
- Friendly and helpful staff.
- Spacious parking lot.
- Good overall vibe.
- Clean and organized gym.
- Large selection of cardio machines.
- Swimming pool and basketball court.
- Group fitness classes available.
- Clean shower and locker area.
- Convenient location.
Cons:
- Tends to get overcrowded during peak hours.
- Cleanliness of locker rooms needs improvement.
- Broken or poorly maintained equipment.
Location / Contact
- Address: 4770 Willow Rd, Pleasanton, CA 94588, United States
- Phone:+1 925-463-1515
- Website:24hourfitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 122 reviews.
The address is: 4770 Willow Rd, Pleasanton, CA 94588, United States .
The contact number is +1 925-463-1515
This service is listed under Gym .
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Dan Trujillo
5 years ago
Super sport 24 hour fitness. The gym was very organized and clean. The staff was super friendly and nice. I didn’t have a super sport membership but they let me work out so I went ahead and upgraded. Andrew R. was very friendly and helpful. I would totally recommend anybody coming to this gym. Very large cardio area upstairs. Downstairs is the weight room with abs section. Dumbbells go up to 120. Went at around 530 and it was not too packed
Guna Murugaiyan
6 years ago
It's good place. Mostly clean. It's crowded between 5pm and 8pm. During that time parking might be an issue.
Nat Finn
6 years ago
I'm pretty sure the music was scientifically chosen to make members want to skip homeroom and get here before the buses line up in front of the school. Ugh.
Phong Nguyen
6 years ago
Relatively clean, they provide towels, full basketball court, 3 lane pool, big space
Susie Rios
6 years ago
Lots of cardio machines and it's good they're all new. But it's usually crowded at the free weights and at the rig.
Abdullah Mohammed
6 years ago
I talked to the manager of that branch and the best offer he gave me is to pay 25$ for a single day :D the only explanation of his bad customer service is that the gym is crowded and he can't handle more customers.
Josh Jensen
6 years ago
Decent gym. Periodically has broken equipment that can take months to fix. Very crowded during normal rush hour.
weili wu
6 years ago
The women locker room and showers sometimes are too dirty. And be ware of thieves. The steam room is often filled with disgusting odors
Ben Seisdedos
6 years ago
Large and well equipped Super Sport 24 hour fitness. Has a pool, jacuzzi, basketball courts, and a small area for crossfit-like activities.
Victoria Chen
6 years ago
Super huge. Super fancy. Really friendly and helpful patrons that you can ask for spots from. Good number of squat racks and benches. Lap pool and a whole upper floor for cardio machines.