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Located in Pleasanton, California, 24 Hour Fitness is a well-equipped gym with a variety of amenities, including cardio machines, weights, a pool, and group classes. Despite its ample facilities, the gym struggles with overcrowding during peak hours, cleanliness issues in locker rooms, and maintenance problems with equipment. Additionally, several customers have expressed dissatisfaction with the membership cancellation process and limited operational hours.

However, many members praise the friendly and professional staff, spacious parking, and the variety of workout options available. With some improvements, 24 Hour Fitness has the potential to provide a higher-quality experience for its members.

Pros:

  • Wide variety of equipment.
  • Friendly and helpful staff.
  • Spacious parking lot.
  • Good overall vibe.
  • Clean and organized gym.
  • Large selection of cardio machines.
  • Swimming pool and basketball court.
  • Group fitness classes available.
  • Clean shower and locker area.
  • Convenient location.

Cons:

  • Tends to get overcrowded during peak hours.
  • Cleanliness of locker rooms needs improvement.
  • Broken or poorly maintained equipment.

Location / Contact

Rating Stats

3.7

out of 5.0

31 reviews
5.0
14 reviews
4.0
21 reviews
3.0
23 reviews
2.0
33 reviews
1.0

Reviews (122)

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Great gym, friendly staff and plenty of equipment for everyone. Trainer's are always ready to help with your program!

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I have joined this Club and joined 10th Degree. The Trainers at 10th degree always try hard to hook you up with Personal training which is way out of budget for some people. I am sorry Trainers some people cant afford this. The trainers always keep changing all the time which makes it hard to understand the right way to do the exercises (Everyone has their own way of doing the same exercise) . They say you can do as much time as you can but they always Wish you leave after the 30 min Mark. I don't want to mention names but some are real good trainer and some are just freshers .

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I came in and ask for a towel and they did not have any. One guy told me to come back in 15 minutes. I came back after an hour and I got a poor attitude from the other attendant (Sandy) and that there are no towels at all. I just wanted a towel and wondered why there wasn't any. It's part of the premium I pay to attend the gym. When I was about to leave they had towels again. That was unnecessary.

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One of managers does not know how to take care of customers. Really bad manners. Staffes are less kind than Livermore center but acceptable.Some Swimmers jump into the pool without taking a shower.Hopefully aducate them for other members.

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The place is not bad, but the two individuals (one male one female)that were working at the front counter at about 6:30 pm had poor attitude because when they greeted I nodded back. As I was signing in I overheard them talking amongst each other in a very sarcastic manner, "You heard the right, oh yeah I heard that!" A nod is a greeting. Still a good clean club!

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Good atmosphere. I also like the tvs on the cardio machinesTerrible sit down bikes. The seats jerk back and forth on each pedal, just enough that I never want to use them and I never see anyone else using them. Sit down bikes are part of my workout routine, so I'm very hesitant about coming here due to that problem. They should probably replace those if others have same concerns. Other 24 gyms have better ones

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The classes are great and the instructors friendly while still pushing you for your best. This 24 hour location is special because their kids club is huge with an amazing play structure. We go all the way from Oakland because my kids beg to go. Heck they keep me getting my workout in. Love this gym!

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Great facility, they have everything you're looking for in order to become fit, they have all the available machines, trainers, everything you need. I come here about 3-4 days a week to work on cardio and strength training and to train with a trainer.

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I think of all the 24hr clubs I have been to the Livermore one is the nicest but that is partly because it's the newest. This pleasanton location is in second place though and I like it here. I have been a member since 1998 and have typically had very good experiences with the facility and staff.

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Great staff, clean facility and awesome classes, but parking is not so great. I rate them a 4 overall, but they get a 1 for parking availability, I would expect more available parking for such an awesome facility. They do have valet, but I'd prefer to park my own car and not have to wait for "valet" to fetch my car at the gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 122 reviews.

The address is: 4770 Willow Rd, Pleasanton, CA 94588, United States .

The contact number is +1 925-463-1515

This service is listed under Gym .

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