Located in Pleasanton, California, 24 Hour Fitness is a well-equipped gym with a variety of amenities, including cardio machines, weights, a pool, and group classes. Despite its ample facilities, the gym struggles with overcrowding during peak hours, cleanliness issues in locker rooms, and maintenance problems with equipment. Additionally, several customers have expressed dissatisfaction with the membership cancellation process and limited operational hours.
However, many members praise the friendly and professional staff, spacious parking, and the variety of workout options available. With some improvements, 24 Hour Fitness has the potential to provide a higher-quality experience for its members.
Pros:
- Wide variety of equipment.
- Friendly and helpful staff.
- Spacious parking lot.
- Good overall vibe.
- Clean and organized gym.
- Large selection of cardio machines.
- Swimming pool and basketball court.
- Group fitness classes available.
- Clean shower and locker area.
- Convenient location.
Cons:
- Tends to get overcrowded during peak hours.
- Cleanliness of locker rooms needs improvement.
- Broken or poorly maintained equipment.
Location / Contact
- Address: 4770 Willow Rd, Pleasanton, CA 94588, United States
- Phone:+1 925-463-1515
- Website:24hourfitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 122 reviews.
The address is: 4770 Willow Rd, Pleasanton, CA 94588, United States .
The contact number is +1 925-463-1515
This service is listed under Gym .
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Chris Knight
1 year ago
The Pleasanton location has been closed 50% of the time.Livermore had three people at the front desk and open everytime.
Ketan Patel
1 year ago
Good fitness club in Pleasanton
Sam S.
1 year ago
One of the best 24 hour fitness locations, I wish was closer to me. It is very clean, well maintained and staff very friendly
Robert Roseman
1 year ago
Was great good space if coming inside early 5am opening 👌🏾. Afternoons start to pick up and be mindful of traffic as well as the new year resolution short commitments people make. The gym should normalize around late February. …
John Coulson
1 year ago
adequate machines and facility.helpful and friendly staffso many people sit on a machine for minutes on end simply texting, occupying machines. kind of a rookie crowd that does not understand protocols, and a staff unwilling to intercede.
Apneet Sodhi
1 year ago
Stay away from this place if you love your life! On December 7th around 5 pm I had a life threatening accident at the gym due to sheer negligence of gym staff. When I removed the pin to adjust weight on a squat machine the heavy metal handle bar fell on my head! I was in a state of shock but luckily with God’s grace I survived the blow without much damage. I developed a swelling on my head. When reported to gym staff named James he confirmed the handle bar was moved from another machine and didn’t belong there. He scrambled to find me an ice pack for 15 mins with no luck. The general manager named Shada refused to give me an incident report saying the corporate office risk department would contact me directly and I’m still waiting!
Aleena C.
1 year ago
Great gym and cool staff but only reason I'm giving 3 stars is the hours. NOT 24HR, they close 8pm or 10pm, which is frustrating because I'm paying for 24 hours and would like to go later than 8pm/10pm. Don't know if they will ever go back to actual 24 hrs, but staff told me it's because of the pandemic and staffing issues...which doesn't make sense because it seems like there's enough staff.
Miguel Ramos
1 year ago
Much better than that other place in Danville that definitely judges people by their looks and no doubt their color.
Steve Schneider
1 year ago
Thanks for being there for us Americans and for all of your help 👍 ❤ at all your growing Gyms I appreciate all the fashional guidance that you give all of us From Steve Schneider thanks sincerelyFor being there for all of us …
Abderrahman elmoutaouakile
1 year ago
Now the music is too loud that you can’t listen to your phone music using headphones! Would be great if they can turn it down.