single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Located in Pleasanton, California, 24 Hour Fitness is a well-equipped gym with a variety of amenities, including cardio machines, weights, a pool, and group classes. Despite its ample facilities, the gym struggles with overcrowding during peak hours, cleanliness issues in locker rooms, and maintenance problems with equipment. Additionally, several customers have expressed dissatisfaction with the membership cancellation process and limited operational hours.

However, many members praise the friendly and professional staff, spacious parking, and the variety of workout options available. With some improvements, 24 Hour Fitness has the potential to provide a higher-quality experience for its members.

Pros:

  • Wide variety of equipment.
  • Friendly and helpful staff.
  • Spacious parking lot.
  • Good overall vibe.
  • Clean and organized gym.
  • Large selection of cardio machines.
  • Swimming pool and basketball court.
  • Group fitness classes available.
  • Clean shower and locker area.
  • Convenient location.

Cons:

  • Tends to get overcrowded during peak hours.
  • Cleanliness of locker rooms needs improvement.
  • Broken or poorly maintained equipment.

Location / Contact

Rating Stats

3.7

out of 5.0

31 reviews
5.0
14 reviews
4.0
21 reviews
3.0
23 reviews
2.0
33 reviews
1.0

Reviews (122)

author-img

More space, lots of free weights. More room to get around. Good location. Would recommend this location

author-img

I’ve worked out at 24 Hour Fitness since 2005. I feel much better when I exercise keeps me sane.

author-img

The club posts signs for mask mandate but for not enforce. A lot of people doesn't even have a mask on them at all. Wish the facility would actually follow local mandate

author-img

It's a good place, but crowded AF, 2 stars because they don't honer even their own name "24hrs" it closes at 9.

author-img

It does not open 24 hours! It is a 5-9 gym. And it is dirty in the change room and there are broken equipment not being repaired for long time. Very disappointed and will not renew my membership.

author-img

Clean facility. New and functioning equipment. Wasn't crowded on the Saturday afternoon I visited, but I'm not a regular here.

author-img

Getting to 24hr in the morning the person at the front desk makes me feel like I wish you where not here. When leaving no notice that I was there or have a great day. Weights never in the right place.

author-img

Going, going, gone down hill! So many machines in need of repair. Very few employees now and the ones they have either don’t care or aren’t empowered to help.They also don’t enforce the mask mandates. If you are a pretty white woman or muscular man they will not stop you from anything it seems…

author-img

This gym is the forgotten step child of 24hr super sportsHonestly, this gym needed an update 10 years ago. By far the ugliest 24hr gym in northern California.The machines are poorly maintenanced. If something breaks it's out for months.There are maybe 3-5 pairs of safety clips for the whole gym. Good luck finding themThere are no 2.5lb plates. And hasn't been for yearsNo new cable attachments. They haven't had an EZ bar attachment since pre COVID.If you want a full gym experience,take 15min to go to Livermore or San Ramon instead.

author-img

I've been a member for about six years. When I first joined the facility was well maintained and the staff active throughout, not just courteous in the lobby. They were actively circulating, politely getting to know the membership by name, cleaning, encouraging members to be considerate of the other members (returning weights, not monopolizing equipment, etc.). Now, they can't find janitors, the wet pool area is questionable, the equipment out of order or sprawled. It's as possible to find no toilets with paper to use as it is to find no showers with soap.My biggest exasperation is the fact that they only have one shower that works well. Two others that used to work as well are broken and have been unusable for months and the remaining four are more like misters than showers. This brings me to the reason I'm posting this complaint.Today after waiting over 15 minutes (for the one shower that works good) and asking a fellow member to hurry up with his shower, I was drawn into a cussing match when he call me a few choice names. I felt bad about the situation but it was just words. I did try to discuss the mater with management but she wasn't there at the time and called me later. Rather than hearing me out she told me that I've been placed on a watch list because the other member told her I'd pushed him and he had witnesses. Well we did have word but beyond that she's believing a total lie and I'm sure there are witnesses to support the truth.It still gets me that it only takes one white person (with a fake witness) to undermine the character of a black man (To Kill a Mockingbird). All of this would have never come to realization if 24Hr Fitness had proper functioning showers or signs posted to remind members to be courteous of others and keep their showers short.Well she's a new manager at the location and trying to take some tough stand I guess. I hope she can get the showers repaired and some signage posted. I've met a lot of good people at 24Hr Fitness Pleasanton and that's one of the secrets of staying in shape. Finding others with a common purpose. I'd hate to have to leave because of one inconsiderate man-child.God forgive us and give us peace. J D Lane

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 122 reviews.

The address is: 4770 Willow Rd, Pleasanton, CA 94588, United States .

The contact number is +1 925-463-1515

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos