Fitness 19, located in Pleasanton, CA, offers a spacious gym environment equipped with a wide range of machines to fit various workout needs. The gym provides a welcoming atmosphere, which many members appreciate thanks to the friendly and attentive staff. Though the gym excels in having abundant equipment and good ventilation, there have been instances of poor customer service and hygiene issues.
Some members have highlighted problems with the management's communication and bullying behavior among the staff. Despite these drawbacks, many members are satisfied with the overall value, variety of equipment, and inclusive, supportive atmosphere provided at the gym.
Pros:
- Friendly and attentive staff
- Wide range of workout equipment
- Good ventilation and air conditioning
- Welcoming and supportive atmosphere
- Spacious layout
- Cleanliness (as noted by some members)
- Reasonable membership prices
- Effective and knowledgeable personal trainers
- Inclusive environment for all fitness levels
Cons:
- Instances of poor customer service
- Hygiene issues in restrooms and gym area
- Negative interactions with certain staff members
Location / Contact
- Address: 4250 Rosewood Dr, Pleasanton, CA 94588, United States
- Phone:+1 925-416-1100
- Email:[email protected]
- Website:fit19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 120 reviews.
The address is: 4250 Rosewood Dr, Pleasanton, CA 94588, United States .
The contact number is +1 925-416-1100
This service is listed under Gym .
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Rebecca Bryand
6 years ago
Needs better parking and less machines ... spin classes
Paul Arakorpi
6 years ago
Lots of equipment, I go in the morning not very crowded. Staff are very nice.
David Burrows
6 years ago
Good value, and most equipment is in working condition. Main problem is that it is really filthy. So I just go for it, and then shower quickly before touching my face or anything else.
saket Sinha
6 years ago
Bad experience. Had to pay two months extra fee even though I cancelled early. Apparently, they have policies in place to do that. You can't cancel your subscription online. You might think it's not a big deal but it is. You will send out a a mail, try to call them and follow up but you most definitely won't reach someone the first time. The process takes time. And they cancelled my registration on the payment due date and later sighted that since I was late in cancelling, I have to pay for the next billing cycle as well. Trust me, I was not late. I was trying to get hold of them over phone for the mail that they received from 2 weeks but it's not an easy job.
Jim Underwood
7 years ago
I belonged here for years before I moved. They run a well-maintained and equipped place.
Robert
7 years ago
Well managed club enough machines and equipment to allow me to get a full workout without waiting
Caitlin Montgomery
7 years ago
I love it here! It's a pretty small gym, gets crowded at certain hours. Staff members are usually friendly.
Erin Spence
7 years ago
Illegally charging my debit card for a membership I never signed up for. Called a month ago, still no return call from general manager and just received another charge to my card. Beware!! Shady business practices going on here!
Jason Jones
7 years ago
Pleasanton's Fitness 19 consistently exceeds my expectations. The front desk staff is alway courteous and polite. The trainers that I have used have also been fantastic and I recommend them without hesitation.Additionally, the child area is great for all ages. They have great toys and movies to keep kids active and engaged. The staff who interact with children are delightful and take good care of them.For the price and the service--Fitness 19 is a gold mine in my opinion.
Ashley Fico
8 years ago
Visited/utilized this gym while out-of-town for a business trip. Staff was welcoming and provided a tour of facilities. Great variety of machines (cardio, free weights, etc.). Really appreciated having a facility to use during my visit!!