Planet Fitness in Coconut Creek, FL, is located at Marketplace at Hillsboro on 4291 W Hillsboro Blvd. This gym is known for its 24/7 operation, making it a convenient option regardless of your schedule. Members have praised the friendly and helpful staff, along with a variety of equipment and a clean environment. However, the gym has faced criticism for issues with management and cleanliness, particularly in the bathrooms and locker rooms. Despite some drawbacks, many members find it a comfortable and hassle-free place to work out.

Pros:

  • Open 24/7, very convenient.
  • Friendly and helpful staff.
  • Wide variety of workout equipment.
  • Clean and well-maintained.
  • Spacious with plenty of room to work out.
  • Great value for the price.
  • Offers amenities like Hydromassage and tanning beds.
  • No judgment zone, welcoming atmosphere.
  • Good social distancing and COVID-19 precautions.
  • Accessible for all fitness levels.

Cons:

  • Issues with management and staff rudeness.
  • Bathrooms and locker rooms often dirty.
  • Difficulty canceling membership.

Location / Contact

Rating Stats

4.5

out of 5.0

30 reviews
5.0
7 reviews
4.0
5 reviews
3.0
5 reviews
2.0
83 reviews
1.0

Reviews (130)

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I frequent this gym often. It is very clean and the staff is extremely friendly and helpful. One of the staff members, Abeera, ensures the facility is cleanly and in good order.

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Used to be cleaner, better maintained. Too many kids and adults just sitting on their phones. Staff needs to say something they don't want get involved. Also they used to say no larger gym bags, gallon jugs, muscle tanks or dropping, leaving weights. Now they ignore their own rules. Weights and paper towels on the floor. Needs better management.

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First, I only gave 1 star because NO STARS is NOT a an option.This planet fitness is pathetic and disgusting. The staff is rude, lazy and evasive. My husband is a disabled veteran who has fought for this country for 33 years. He requires a handicapped shower stall when we work out. We have voiced on several occasions in person that the handicapped stall be repaired to properly function which it has not. We have called to speak to the manager and the front desk staff was very rude and condescending. I asked for the employees name that I was speaking to on the phone and he told me he’s not giving me his name and that I can contact the manager. The manager obviously is never there and has not managed the facility at all. There is mold in the stalls. The handicapped stall does not have the bracket to mount the shower head. It has been 7 months with this run-a-round. The staff are great at being on their phones. They have ZERO customer service skills and nothing has been cleaned or repaired. The equipment is dirty and many items have not been repaired. Do yourself a favor and find another gym.

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Great and helpful service at the front desk. Love the amenities

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A nice PF with lots of machines, a big stretch area and a lot of the massage beds and chairs.

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Great place to get the body moving. Hassle free EVERYTHING!!Plenty of equipment and room no matter when I go.

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Lots of machines and lots of aerobics. And a very varied clientele so you never need to feel intimidated. As I note and appreciate that the managers review and respond - two concerns to add despite my five star review. First - I agree with whomever that the men's urinal area needs a good cleaning and a cleaning product that doesn't make the area smell badly. Second, with my black card membership I'm told I am paying for massage tokens and the sign says massage is unlimited. A great benefit! Hopefully the desk staff know it is OK to offer them??!!!

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Excellent gym, many different kind of machines and free weights.

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This gym needs a lot of work. The staff is rude to everyone and they don't put effort into anything.

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I have never met such disrespectful staff. Every person I know has been treated horribly. First it was me, then my mother. After that I started to find out they were doing it to many others. STAY AWAY FROM THIS LOCATION!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 130 reviews.

The address is: 4291 W Hillsboro Blvd, Coconut Creek, FL 33073, United States .

The contact number is +1 954-289-3939

This service is listed under Gym .

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