Fitness 19, located at Mountain Village Plaza in Chino, CA, offers a variety of workout equipment and facilities with extensive opening hours to fit early risers and night owls alike. Members appreciate its cleanliness, friendly staff, and the gym's recent expansions that have alleviated previous space issues.
However, Fitness 19 does face criticism for its inconsistent customer service, old equipment, and the frequent presence of non-mask-wearing members, especially concerning during the pandemic. Additionally, issues regarding billing and cancellation processes have been reported by several members.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Recent expansions, more space
- Great prices and promotions
- Convenient location
- Long operating hours
- Wide range of equipment
- Good gym for locals
- Frequent cleaning and disinfecting
- Availability of fitness classes
Cons:
- Inconsistent customer service
- Issues with billing and cancellations
- Non-enforcement of mask-wearing policies
Location / Contact
- Address: 12873 A, Mountain Ave, Chino, CA 91710, United States
- Phone:+1 909-548-3333
- Website:fitness19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 12873 A, Mountain Ave, Chino, CA 91710, United States .
The contact number is +1 909-548-3333
This service is listed under Gym .
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Nasty Nate
4 years ago
I hate this place! They close down for pandemic. Im on a month to month contract. They charge me three times in a month. Won't refund the money. Go to crunch!
Rebecca Garcia
4 years ago
Ask questions about fees before joining. They charge fees for everything like locking in your monthly rate, annual fee, monthly fee, a fee if you want to downgrade your membership and a fee to transfer your membership. In 4 months I have paid them $200.00!!!
Rafael Valladarez
4 years ago
I’ve been a member of Fitness19 for many years since they came up in California but at the Rancho Cucamonga gym, moved to Chino to and looked into Chino gym not knowing that there franchised so there included with all Fitness19. I joined …
Jill Munoz
4 years ago
I understand with Covid 19 the gym was closed.In watching the news as far as when gyms can open, hoping that would give insight as to when this gym will be open. In June, I called on Tuesday 1st week of …
Above Aero
4 years ago
I had visited this location on a weekend since my location closes at 5pm, but what makes this location better is they close at 7pm. I also like this facility since they make use of their available space very efficiently and do not cluster …
Alexxherondale
4 years ago
This gym is seriously amazing. Found out they were open and COVID compliant about two months ago and I frequent there pretty often. First off, the staff is incredibly chill and nice. The guy who signed me up was so helpful and informative …
Martin Gonzalez
5 years ago
Friendly staff and environment.
Keith Stockdale
5 years ago
DOES THIS LOCATION HAVE A PUNCHING BAG?
Mandy Zheng
5 years ago
Like this gym. Helpful staffs and great environment!
Andy A
5 years ago
It's a big gym, nice and clean with a lot of machines to use.