Fitness 19, located at Mountain Village Plaza in Chino, CA, offers a variety of workout equipment and facilities with extensive opening hours to fit early risers and night owls alike. Members appreciate its cleanliness, friendly staff, and the gym's recent expansions that have alleviated previous space issues.
However, Fitness 19 does face criticism for its inconsistent customer service, old equipment, and the frequent presence of non-mask-wearing members, especially concerning during the pandemic. Additionally, issues regarding billing and cancellation processes have been reported by several members.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Recent expansions, more space
- Great prices and promotions
- Convenient location
- Long operating hours
- Wide range of equipment
- Good gym for locals
- Frequent cleaning and disinfecting
- Availability of fitness classes
Cons:
- Inconsistent customer service
- Issues with billing and cancellations
- Non-enforcement of mask-wearing policies
Location / Contact
- Address: 12873 A, Mountain Ave, Chino, CA 91710, United States
- Phone:+1 909-548-3333
- Website:fitness19.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 12873 A, Mountain Ave, Chino, CA 91710, United States .
The contact number is +1 909-548-3333
This service is listed under Gym .
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Ronnie S.
2 years ago
Great Gym..alivI have been a member since 2007...
Theo
2 years ago
Both the staff and people are super nice and helpful, and all the equipment looks new and works great
Tameka
2 years ago
If you are like me and love taking fitness classes then this is not the place to join. They only offer one class and very limited hours on the class.
Mando Sanchez
2 years ago
Really bad service these only care about your money, machines are always down or broken.To cancel is another headache went several times to membership cancel and there …
Han冰
2 years ago
Man, you really should update your equipment, I've been working here for 6 years and still have the same equipment, some benches are unstable and can get people hurt, you should pay extra attention! What is your equipment? Equipment is the …
Tawny Valdez
2 years ago
I just have to say the customer was great upon signing up. I called and asked about the Premier level and the young gentleman on the phone was happy to go over the pricing and benefits. We went over my options and because I am part of …
Guadalupe Ramirez
3 years ago
Great gym.
taraa zach
3 years ago
46 people inside only 3 wearing mask including myself. Where is management?
carlos toscano
3 years ago
Great gym!
MPR Engineering
3 years ago
Very clean and organized gym, rate it 10/10