Fitness 19

Been coming here since this place opened. I get in, get what I need done, and get out. I don't complain about peak hours, because that's what they are, peak hours.

False advertising they will charge you hidden fees and say that you agreed to them in the sign up cost. When you go go cancel get it on video and audio, they will say they have no record of your cancellation. They are running the biggest scam and the city of Chino allows them to.

I spoke a "manager by the name of Al. I cancelled last year with a letter and a small piece plastic that said 19 hour fitness to cancel because I relocated to Florida. They said the never received it . I continued to call an no one was one Especially Al .... The manager, was helpful. So when I came to visit I had to file a police report with the Ontario police department for fraud. Al hung up on me over and over, he certainly did want the phone call recorded. He wouldn't give any information about the owner other than he doesn't handle business in the facility. I canceled over a year ago and they still were taking money out of my account. I stopped that and I sent a copy of the letter once again to the police department and letter to them. This will go to all of the credit bureaus. They take people's money and then they have an I component staff. THIS NOT EXCEPTABLE BEHAVIOR!

Manager is rude. I asked the day I signed up if deadlifting and squatting heavy was OK to do because I powerlift. He's rudely come up to me 3 times in the middle of the workout telling me to not slam 485 lb deadlift...okay...lemme try to control that weight and break my back.Leaving to a different gym.

Management finally got rid of inconsiderate and some what arrogant personal trainers who seemed to find it ok to text and snack while training individuals.It seems like they have finally got it together. this gym is exactly what I've been looking for in a workout facility. staff is extremely helpful and considerate, and you cant beat the price.went from 3 to 5 stars in my book.thanks Fitness 19. Always looking forword to my next workout.

Zumba room is to small and no ventilation, sweated all over the floor.

Not cool at all. Equipment may be newer but for the price go somewhere else. They will get you with hidden fees and annual fees and sign up fees. They will fee you so much you will think you're paying for a membership at a big name gym. …

Awesome machines, staff, and huge location! Biggest one I've ever seen! Easily the size of a department store. Super clean and they have TANNING. This place knows what they're doing. Also, this is definitely the nicest fitness 19. Looks like a small LA fitness

The memberships may be cheap, but you get exactly what you pay for with this gym. The thing I am most concerned about though is their customer service, because its terrible! I have been in a number of times and am not greeted when I enter or when I leave. I left 24 hr fitness to sign up with fitness 19, and there's a big difference in etiquette. It's not that hard to acknowledge someone when they walk in or ask if they need help with something instead of looking annoyed or put out when you tell them you need something. Also their restrooms are almost always dirty and not stocked. This gym needs some work, but you get exactly what you pay for!

The club is okay, standard- nothing special. The exercise classes are pretty good. The staff is not very conscientious. Many times that I went in, they were just all sitting around the desk area. One time some young kids were taking …