Planet Fitness at Shelbourne Square, Reading, PA, offers an affordable gym experience with a wide range of equipment suitable for all fitness levels. The facility is known for its cleanliness, friendly staff, and a judgment-free atmosphere, making it an inviting choice for newcomers and regulars alike. While the operational hours are limited compared to other gyms, the quality of the staff’s service and the availability of modern machines make it a favorable option.
However, there have been consistent issues regarding membership cancellations, billing complaints, and dissatisfaction with the restricted hours on weekends and evenings. Despite these drawbacks, the gym’s overall environment remains positive and welcoming for those seeking an affordable and clean workout space.
Pros:
- Affordable membership fees
- Clean facility
- Wide range of modern equipment
- Friendly and helpful staff
- Judgment-free atmosphere
- Spacious gym layout
- Convenient location
- Low crowd levels at certain times
- Good for all fitness levels
- Multiple positive reviews on staff professionalism
Cons:
- Limited hours, especially on weekends
- Difficulty with membership cancellations
- Billing issues reported by multiple members
Location / Contact
- Address: 5430 Perkiomen Ave, Reading, PA 19606, United States
- Phone:+1 610-575-0880
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 5430 Perkiomen Ave, Reading, PA 19606, United States .
The contact number is +1 610-575-0880
This service is listed under Gym .
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Brittany Richards
5 years ago
I usually go either very late at night or early in the morning (ie. 2am). Everything is very clean and the workers are very helpful. As someone who only started going to an actual gym, I feel very comfortable here, even with my low self esteem. It really helps me enjoy my workout.
Ricardo Torres
6 years ago
Awesome, new equipment and the staff towards me has been a great experience. That's why I switched to a black card.
Diane Kelemen
6 years ago
Canceled my account, they messed up eith my money too many times and young people at desk were always miserable, 1st girl I talked to talk so fast because if like she couldn't wait to get my signature on paper so she can move on to more I don't know if she works by commission or what but I didn't really feel welcome there just wanted my money
Lindsey Segnere
6 years ago
Gym is always clean. Staff is helpful and I don't feel judged when I walk in, even when I just walk in to go tanning.
Debra Sylvestro
6 years ago
Love this gym in Exeter. Also it 10 dollars down 10 dollar a month. U can get VIP access and also have access to the spa and tanning booth
Kenny Arias
6 years ago
Great atmosphere- as the slogan says...no links or gymtimidation..nice and clean equipment, locker room and bathroom areas. The staff is attentive and friendly. Well worth the monthly membership!!
Joseph Volence
6 years ago
This was the right price, conveniently located, and 24 hours. Staff is friendly - it was a no-brainer to get myself in and get healthy with no "gymtimidation". I have lost about 100 pounds in just over 5 months. It really is that easy if you put your mind to it! One thing that I found odd, though, is why do you have tootsie rolls, bagels, and pizza at a gym??
Terri Dance
6 years ago
I have been a member of various local gyms since the 80's. This one just opened up a few months ago and I have been working out here since they opened. Very nice, clean gym. Friendly staff and tons of great equipment to choose from.Nice open floor plan and atmosphere to get a great workout on clean equipment. I like that they are open 24/7 as I have enough schedules to keep track of without my gym schedule.
Albert Sheriff
7 years ago
Besides the roof that still leaks over the seatted press since its been open, at night there's never enough staff ( trained staff) for the waiting lines for the black card stuff, or to keep the mens room clean. Tonight I quit this under trained and staffed gym, because of the same thing every night you go there. Just cause it's late at night doesn't mean we don't deserve enough staff (that know what they are doing) to wait on customer's ( paying customers) If your just going in and out and your not using any of the black card stuff than its a ok gym. If you going to pay extra (for the extra stuff) don't think your gonna get fast or competent service. If something sounds to good to be true, it probably is. I'm going back to Golds. JMO
BJ Ellis
7 years ago
This brand new Planet Fitness is filled with friendly staff that keeps the facility very clean and ready to go. It's open 24 hours and I've never been there when there's been a problem and the equipment is always working.I actually have never joined a gym before, but I decided to joint his one. Everyone there makes me feel very comfortable.