Retro Fitness in Richardson, TX, offers a welcoming gym environment with exceptional customer service. Members appreciate the gym's friendly and helpful staff, clean facilities, and a variety of updated equipment. Despite remodeling the space previously occupied by YouFit, the gym maintains an affordable membership with added benefits such as smoothie bars and free classes. However, some customers have faced issues with unexpected closures and membership cancellations. Nonetheless, the majority of reviews highlight a supportive atmosphere and effective workout environment, making Retro Fitness a popular choice for both beginners and fitness enthusiasts.
Overall, Retro Fitness stands out for its cleanliness, new equipment, and friendly staff, including notable members like Alicia and Bridget, who consistently receive praise for their exceptional service. Affordable membership options and a non-judgmental environment further enhance its appeal. The gym addresses customer concerns promptly, although occasional communication lapses regarding closures and membership cancellations can occur. Retro Fitness remains a solid choice for those seeking a well-equipped and friendly gym atmosphere at a reasonable price.
Pros:
- Friendly and helpful staff.
- Affordable membership fees.
- Clean and modern facilities.
- Wide variety of updated equipment.
- Free classes for lime members.
- Not crowded, even during peak times.
- Smoothie bar available.
- Non-judgmental and supportive atmosphere.
- Good value for money.
- Positive feedback for specific staff members like Alicia and Bridget.
Cons:
- Inconsistency in gym hours.
- Challenges with membership cancellations.
- Occasional unexpected closures without notice.
Location / Contact
- Address: 1301 E Belt Line Rd, Richardson, TX 75081, United States
- Phone:+1 469-802-5200
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 122 reviews.
The address is: 1301 E Belt Line Rd, Richardson, TX 75081, United States .
The contact number is +1 469-802-5200
This service is listed under Gym .
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marium ahsan
1 year ago
Great customer service. The staff dae, marquis. Gary and javier are super friendly. Gym is always clean and everyone is super welcoming. Thank you for the great service and friendly environment. Keep it up guys.
Elizabeth Kelly
1 year ago
I really like this gym and this location. It’s never extremely packed. Always clean and the staff is friendly! They always remember my name and i really like that!!! Been going here for about 4 years almost. :)
Wayne Gooden
1 year ago
YouFit is the cleanest gym you will ever find. Great management and the trainers are good for whatever you might need. This gym has a majority of normal people not just heavy lifter screamers.
Gus Turcios
1 year ago
Our YouFit gym has been excellent. Filled with great personnel. Alicia always has a smile and great insight on a variety of exercise and dietary topics. Convenient great place if you are looking for a simple, straight-forward gym for a good price.
Varic
1 year ago
Been working out here since 2019. All I could say is that every single employees that work here are always approachable and friendly. Not only that but the environment is very cohesive and there for you to help. Never before in my entire life have I ever encounter something that's uncomfortable inside the gym
Scafzyk 69
1 year ago
This gym is pretty good, i know it may not have a sauna or pool, but it has the necessary equipment for you to achieve your goals, they also have new equipment, and they are always improving, always clean! And you can always feel comfortable while doing your workouts because this gym! Is about family, and workers and customers, they all nice
Jason Lam
1 year ago
Sometimes going to the gym feels like a routine but when you go to one with an amazing atmosphere with even more amazing staff, it just motivates you to just get it every time!Shout out to Alicia who always greets her members and brings a bright smile in the wee hours of the morning to get you right! Javier is also there to make you feel welcomed in the afternoon! Thanks for the good vibes every single time!
Todd Trimmer
1 year ago
Easy parking. Clean and modern. Reasonable fees. Smoothie place next door for post workout. Alicia is always friendly and helpful. Music is never too loud - you can still easily have a conversation. Spencer has been training me to improve overall health and tone. He's very mindful of outside injuries I've had and how to accommodate around it while still making progress.
Keturah G
1 year ago
Love this location. Staff is friendly, it’s always clean and even during peak times, there’s always machines available and not crowded. A great mix of beginners, intermediates and advance. Highly recommend for anyone who wants to workout at a gym without feeling intimidated.
Daniel
1 year ago
Been a member 3+ years and I have zero complaints about this place. They have all new modern equipment, bathroom/locker room is well kept, whole gym is always clean thanks to frank. Javier and Austin in front desk are always friendly and welcoming, asking me how my day is and giving me a few words of motivation to get me pumped for my workout. Did I mention they do all kinds of classes, free for lime members which is only $20 per month which gives you the ability to bring in 1 guest for free in case you don’t want to go alone. I’ve tried plenty of other gyms but this one is perfect for me. Who knows, you might love it too.