24 Hour Fitness at Hilltop Mall, Richmond, CA, offers a mix of convenience and a range of workout options with various amenities like a pool, sauna, and plenty of cardio equipment. For those seeking flexibility, the gym’s operating hours accommodate early morning to late evening workouts, making it easier to fit fitness into a busy schedule. Easy parking and a location within a mall add to its convenience.
However, the cleanliness and maintenance of the facility are major concerns for many members. Numerous reviews cite dirty bathrooms, poorly maintained equipment, and unfriendly staff. The gym is often crowded, and the equipment is not always in working order. For a 24-hour gym, this location has received considerable criticism for its cleanliness and general disorganization.
Pros:
- Convenient location within a mall
- Wide range of workout options
- Ample parking available
- Flexible operating hours
- Friendly staff on occasion
- Good for cardio workouts
- Sauna and steam room available
- Decent selection of weights and machines
- Engaging workout environment
- Military-friendly
Cons:
- Dirty and poorly maintained bathrooms
- Many machines out of service frequently
- Often overcrowded and disorganized
Location / Contact
- Address: 2126 Hilltop Mall Rd, Richmond, CA 94806, United States
- Phone:+1 510-758-2224
- Website:24hourfitness.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 100 reviews.
The address is: 2126 Hilltop Mall Rd, Richmond, CA 94806, United States .
The contact number is +1 510-758-2224
This service is listed under Gym .
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Josh Sauberman
5 years ago
The weight room is clean enough and the bathrooms are relatively clean. Relative to a filthy bathroom, that is. The toilet seat liners were empty and the toilet paper wasn't far behind. The soap dispensers at the sinks were all completely empty as were about half of those in the shower stalls.I'm not knocking off points for this, but it's worth knowing that there is no towel service at this 24.They do have a basketball court, and that's also worth noting.The weight machines and equipment are sufficient, but definitely limited compared with most 24's I've been to.Glad this isn't my regular gym.
James Ryan
5 years ago
This gym is in bad need of new equipment and a deep cleaning. The free weights area is small and messy. They dont't have enough plates for any of the equipment so you need to scroung for the plates you need or improvise. The quipment is in bad shape and there's just not enough to go around so its hard to get a full workout as you try to use whatever is available at any given time. Also, people leave weights lying around all over the place which is irritating.
Kenny Kim
5 years ago
The filthiest pool, jacuzzi and shower ever.I’ve been a member here for the past 2 years.About a year ago, I began noticing dirt floating in the jacuzzi area (see pictures). I initially thought nothing of it but it became more recurrent and more noticeable. 7 months ago (jan 1st 12pm), I noticed the walls of the jacuzzi covered with the dirt (maybe human feces?). I asked the manager to call me so I could share my experience but he never did. I stopped using the jacuzzi all together.Swimming pool was initially okay, but gradually became filthy as well. Occasionally, I saw pieces of what looked like toilet papers and other debris floating in the pool. Today, after one lap of swim, I had to jump out of the pool because I saw hundreds of what appeared to be feces (vegetable etc) floating in the mid pool. I was disgusted. How is it even possible to have a public pool this filthy? I don’t think i can ever return to this pool. I notified a female attendant about the filth ones so that she would consider closing the pool to have it cleaned.Not to mention, the floor of the shower area and toilet is always disgusting with no exception.Thank god city sports is building their gym a few blocks away.
Mandeep Randhawa
6 years ago
Seriously need equipment
Arellano Varela
6 years ago
Maintenance in locker room for a men is really dirty
Zhen L
6 years ago
No wifi, no screen on treadmill, dirty pool, avoid this place.
Nirmal Gill
6 years ago
It's not bad to use sometimes, crowded definitely
Connie Taylor-Smith
6 years ago
The staff is GREAT! Gym is clean. Fun classes. Reasonable price!
Ronni Q
6 years ago
Bathrooms are always disgusting no maintenance what so ever, but they are never late on taking out my membership fee.
Sodi
6 years ago
Pretty good plenty of equipment but the mens restroom area is nasty as hell and It's been that way all year