Goldfish Swim School - Richmond West End offers a warm, welcoming environment ideal for children to learn swimming. Located in Gayton Crossing, the school is well-praised for its clean facilities, friendly and helpful staff, and effective teaching methods. Many parents have seen significant progress in their children's swimming skills in a short amount of time.
Despite its numerous strengths, there are some recurring issues mentioned by reviewers, such as frequent pool closures and occasional inconsistencies with instructors. Nonetheless, the school's commitment to safety, cleanliness, and quality swim instruction makes it a great choice for families in the area.
Pros:
- Clean and well-maintained facilities.
- Friendly and accommodating staff.
- Effective teaching methods.
- Significant progress in swimming skills.
- Warm and welcoming environment.
- Good app for managing classes.
- Flexible with makeup classes.
- Engaging and fun instructors.
- Spacious changing rooms and amenities.
- Celebrates milestones and birthdays.
Cons:
- Frequent pool closures.
- Inconsistent instruction due to teacher changes.
- Some negative experiences with front desk staff.
Location / Contact
- Address: 9782 Gayton Rd, Richmond, VA 23238, United States
- Phone:+1 804-441-7882
- Website:goldfishswimschool.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 70 reviews.
The address is: 9782 Gayton Rd, Richmond, VA 23238, United States .
The contact number is +1 804-441-7882
This service is listed under Swimming School .
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sadichha sk
11 months ago
Good to start with. My 7 yrs old enjoys swim lessons and family pool-time. Water temperature always well maintained and clean water, after-swim shower area, changing rooms, bathrooms, hair dryer area, swim-costumes dryer, toddlers play area for my 1 yr old. Staff is very helpful. Also makeup class if we missed any lessons. Monthly progress report so we can get an idea and practice with my kid. Overall good experience.
Suvad Cavcic
1 year ago
Terrible place, unprofessional, young management,unprofessional lifeguards non observant
rutha barfield
1 year ago
my son is LOVING goldfish! And giving them little ribbons at the end of each session is so flipping cute
Brittany Inge
1 year ago
My daughter is on her 3rd lesson and she is 7years old, I can already see a huge difference in her ability to swim as well as her confidence! The staff is always friendly and provides individual feedback each class.
Michelle Pedroza
1 year ago
I know I'm not the only one who is fed up with pool closures due to feces in the pool. It's the fourth time now that we drive 45 min to find out that class is cancelled. I understand it can happen, but that's just excessive. Super inconvenient and just outrageous. We're disappointed and won't be back. We already cancelled our membership and waiting for a manager to call us back because we want our money back, no credit or makeup classes, we want cash back.
L B
1 year ago
Everyone here is extremely helpful and kind. One of my kiddos requires extra support, and they go above and beyond to try and meet his needs. Can’t say enough about this place and their staff.
Lavender Corley
1 year ago
We love goldfish! We started our daughter at 4 months and in the month we have been swimming she has already made so much progress! She’s so comfortable in the water now. We love instructor Lauren, the friendly front desk staff, how clean the facility is, and the ease of scheduling make up classes!
Kathleen Holderied
1 year ago
My daughter loves going to her swim class each week. Everything is clean, organized, and the staff is so friendly and helpful! My daughter’s swimming confidence and skills have already come so far after just one month. Highly recommend!
Bob Bobberson
1 year ago
We had our daughter's birthday party here last weekend and they couldn't have been better hosts. The entire staff was very upbeat and the kids had so much fun. Cupcakes, decorating, drinks, and party favors were all taken care of so it really took all of the load off of us!
Haisley D
1 year ago
We love Goldfish! My son looks forward to swimming every week. The facility is kid friendly and Lauryn is my son’s instructor. She is amazing! We saw how far his swimming skills had improved during the several weeks his spent under Lauryn’s guidance! I have definitely recommended this school to several friends!