Goldfish Swim School - Richmond West End

My son, Elliott, has been taking swim class at Goldfish since he turned 1. He is almost 16 months now and we have loved it! We drive down from Fredericksburg and we love coming every weekend. We feel very safe with the Covid-19 protocols that they have put in place. It takes Elliott a while to warm up to new situations but he is slowly and surely learning so many important pool safety skills. Ms. April is our instructor and she is amazing! We have had a few other instructors at times and they have been wonderful too. Everyone we have interacted with has been so kind and helpful. I highly recommend Goldfish!!

Update: the general manager reached out to me and apologized for the situation, explaining that they do have a policy that if you cancel a trial, it can't be rescheduled however there can be exceptions to that rule and she should have been contacted by the associate that day before we were told no. She was able to reschedule us and offered us another lesson as an apology. She informed us she'll be using this as training for the employees as well.My mom had put an inquiry in about lessons for my son. Within an hour she was called to book a trial lesson and then swim lessons. She did so right then on the phone, no hesitation. Come the day of the trial lesson, my son wakes up at 5am throwing up. She calls asap to let them know and ask to reschedule. Before she could barely finish saying her name or my son's name, they're cutting her off saying there's no rescheduling those but she's welcome to just sign up for the class and pay now. They didn't have any empathy that my son was sick, nothing. Just wanted our money. I heard so many great things but this just made me disgusted.

My son has taken swimming lessons at Goldfish for about 1 month now and I can’t say just how much we have enjoyed the experience. The facility is fantastic the class sizes are small and the instructors are very patient and kind. They are always friendly and helpful over the phone if we need to reschedule. I would definitely recommend Goldfish!

Great experience at Goldfish swim school. My son loves going there. I even enrolled him in two lessons a week instead of 1. Welcoming atmosphere, staff are very respectful and will assist you in any questions you have. Good people to talk to and I love their smiles.they following the safety procedures, and sanitizing everything right when the lesson session is about to end, so next group will use clean equipments, they also sanitize the chairs where parents will wait for their children. I love everything their, and I recommend this place to all the families.

Our 2 year -old looks forward to swimming with Miss April on Fridays and is more and more confident every session! They share what the should be working on each session.

Gold Fish is the first and only place for swimming in Richmond that has been up to the standard we expect. We like the flexibility and availability of time schedules to accommodate our needs. We like the clean maintenance of the pools, changing rooms, and the hair drying area. We don't know what we would have done for Arudh's swimming with out Gold Fish, as the couple of other places we tried in Richmond did not work for us at all. We will continue with Gold Fish for as long as Arudh continues with swimming lessons!„Share your review on

They’ve been great with my son and they do a really good job dealing with my toddler’s emotions. Very flexible and great hours! Also Jeff has treated my son Joseph like one of his own little brothers! It’s the cutest thing ever.

Our daughter is so excited every time we tell her its time for swim lessons! The teachers provide great feedback after each session and do a great job of helping her feel confident and successful while also challenging her each session.

The atmosphere is great - the space is large and doesn’t feel crowded. It’s clean and as comfortable temperature wise as an indoor pool can be. There is ample seating for parents. I sometimes forget and sit behind a guard so my view is blocked but they are there for safety so that’s a plus.Speaking of the pool - I like seeing bespoke equipment for the kids - the moveable platforms are a genius touch and really help with the flow of the classes. I also appreciate the bench space on the pool deck for parents and kids to shower properly and not have to leave stuff on a wet pool deck.The classes and instructors have been great in our experience. I really like the system too - especially the way they handle drop off and pick up at the lane. Makes for an easy transition and learning moment for parent and kid.Post lesson is great - large, clean changing rooms and extra space for hair dryers is really nice. I also love that there is a play area with books and toys for those of us who have to juggle more than one kid.Front desk staff and management have all been great in our experience. The brand is cute and branding elements like the fish are really nice touches that make the experience feel fun for children and professionally well put together for adults.Needless to say, we’ve enjoyed our experiences. But the big thing is our girls are way happier than we are.

Facilities are clean, instructors are friendly, and my son always has a great time!