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Goldfish Swim School - Richmond West End offers a warm, welcoming environment ideal for children to learn swimming. Located in Gayton Crossing, the school is well-praised for its clean facilities, friendly and helpful staff, and effective teaching methods. Many parents have seen significant progress in their children's swimming skills in a short amount of time.

Despite its numerous strengths, there are some recurring issues mentioned by reviewers, such as frequent pool closures and occasional inconsistencies with instructors. Nonetheless, the school's commitment to safety, cleanliness, and quality swim instruction makes it a great choice for families in the area.

Pros:

  • Clean and well-maintained facilities.
  • Friendly and accommodating staff.
  • Effective teaching methods.
  • Significant progress in swimming skills.
  • Warm and welcoming environment.
  • Good app for managing classes.
  • Flexible with makeup classes.
  • Engaging and fun instructors.
  • Spacious changing rooms and amenities.
  • Celebrates milestones and birthdays.

Cons:

  • Frequent pool closures.
  • Inconsistent instruction due to teacher changes.
  • Some negative experiences with front desk staff.

Location / Contact

Rating Stats

4.8

out of 5.0

4 reviews
5.0
1 reviews
4.0
5 reviews
3.0
60 reviews
2.0
0 reviews
1.0

Reviews (70)

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Classes for all levels, great student-teacher ratios, and nice area to watch students develop. Clean and spacious dressing area.Update 12/23/2021: Still a great learning environment for young would-be swimmers. They recognize kids' birthdays and welcome new swimmers by name on a board. Staff are very safety conscious.Update 3/3/2022: If anything, Goldfish is even better now. Class to instructor ratios are low and students move up as they master skills. Parents get good feedback.Update 8/25/2022: Quality has remained high. My grandchildren keep making obvious and measurable progress.

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1st day of swim for my 5 year old.. she was terrified going in .. but when she finished she was ALL SMILES...Great instructor

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“Best swimming school in the area, we will the staff and the instructors, my boys learned a lot and their skills improved.„

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Nice place. Very clean. They are doing a great job of cleaning in this coronavirus era. My daughter enjoyed herself.

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The students and instructors work so well together. The facility is bright, cheerful and clean!

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My daughter used to be fearful of water and since she’s gone to Goldfish she has become extremely comfortable with the water and loves the staff who teach her to a very strong swimmer each week.

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My daughter and son loves this place and so does my husband! It's clean, the staff are friendly and they take great cautions in making sure the kids are safe.

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If I could give this less stars, I would. I don’t think I could have been treated more terribly by their staff. My daughters teacher was very nice however the front desk girls are extremely rude and could care less about your kids. They certainly make you aware that they do not need your business. I am extremely disappointed and I sure hope the owner of this company takes care of the problem employees she has there before it ruins her business

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The best choice I made! My daughter is not afraid of water anymore!They are very kind, nice place and clean!Truly recommend!Ps: front desk girls are extremely friendly, ALWAYS treat me and my family with care!They’re amazing! 🥰

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We love Goldfish! I’m always so impressed with how Miss April is able to engage my 2 year old and keep her attention. Miss April is so encouraging and so MUCH fun. My 8 and 10 year old really enjoy learning new strokes and becoming more comfortable with advanced swimming. Thank you for finding ways to keep your doors open despite Covid restrictions! You’ve really given my kids things to look forward to on a weekly basis.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.8-star.

This business has 70 reviews.

The address is: 9782 Gayton Rd, Richmond, VA 23238, United States .

The contact number is +1 804-441-7882

This service is listed under Swimming School .

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