Planet Fitness in Shelby Township, MI, offers a straightforward and welcoming environment for gym-goers of all types. The staff, known for their friendliness and professionalism, maintains a clean facility with a variety of modern equipment. The gym operates 24/7 on most days, providing ample time for everyone to get a workout in, regardless of their schedule. The reasonable pricing and additional perks for Black Card members, such as hydro massages and tanning beds, make it an appealing option. However, some customers have reported issues with customer service and equipment availability, particularly for more serious weightlifting needs.
Though generally well-received, a few concerns have been noted about the inconsistent enforcement of closing times and occasional staff unfriendliness. While most reviews highlight cleanliness and the positive attitude of the staff, some members have experienced billing issues and difficulties with refunds. Despite these drawbacks, the overall consensus is that Planet Fitness provides a good value for a local gym.
Pros:
- Clean and modern facility
- Friendly and helpful staff
- Reasonable pricing
- 24/7 operation on most days
- Variety of equipment
- Good amenities for Black Card members
- Easy enrollment process
- Less crowded
- Good temperature and ambiance
- Free pizza and bagel days
Cons:
- Occasional issues with customer service
- Limited equipment for serious weightlifters
- Inconsistent closing time enforcement
Location / Contact
- Address: 2020 Auburn Rd, Shelby Twp, MI 48317, United States
- Phone:+1 586-803-3766
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 2020 Auburn Rd, Shelby Twp, MI 48317, United States .
The contact number is +1 586-803-3766
This service is listed under Gym .
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josé mora
1 year ago
The gym itself is very good, it has very good facilities and a wide variety of equipment to exercise, however something that I feel is necessary is to have Olympic bars, Z bars and heavier weights since there are exercises that cannot be done such as: deadlift, squat, military press ETC, that is why I give the rating 3 stars, the bathrooms and cleaning have a very good level of hygiene and the staff is very friendly
Lisa Madl
1 year ago
Very clean and friendly staff
Adam B
1 year ago
Decent location used to be 24/7 7 days thats what i paid my monthly subscription for now its hardly open. Ryan location is better its quieter and more peaceful without the loud music.
Beth Kraft
1 year ago
Don't go to this planet fitness. Definitely not a judgment free zone. The staff aren't friendly and like to start problems about customers tattoos. Female staff cleaning the men's showers while men are showering.
Johnnie Franzel
1 year ago
Clean friendly
Diyaa Joseph
1 year ago
Good
Nancy Armstrong
1 year ago
Great service
Yvonne Love (Lady Love)
1 year ago
Good workout facility.
bruce gaizi
1 year ago
Staff was great
Roswell Miller
1 year ago
It's a good gym