Planet Fitness in Shelby Township, MI, offers a straightforward and welcoming environment for gym-goers of all types. The staff, known for their friendliness and professionalism, maintains a clean facility with a variety of modern equipment. The gym operates 24/7 on most days, providing ample time for everyone to get a workout in, regardless of their schedule. The reasonable pricing and additional perks for Black Card members, such as hydro massages and tanning beds, make it an appealing option. However, some customers have reported issues with customer service and equipment availability, particularly for more serious weightlifting needs.
Though generally well-received, a few concerns have been noted about the inconsistent enforcement of closing times and occasional staff unfriendliness. While most reviews highlight cleanliness and the positive attitude of the staff, some members have experienced billing issues and difficulties with refunds. Despite these drawbacks, the overall consensus is that Planet Fitness provides a good value for a local gym.
Pros:
- Clean and modern facility
- Friendly and helpful staff
- Reasonable pricing
- 24/7 operation on most days
- Variety of equipment
- Good amenities for Black Card members
- Easy enrollment process
- Less crowded
- Good temperature and ambiance
- Free pizza and bagel days
Cons:
- Occasional issues with customer service
- Limited equipment for serious weightlifters
- Inconsistent closing time enforcement
Location / Contact
- Address: 2020 Auburn Rd, Shelby Twp, MI 48317, United States
- Phone:+1 586-803-3766
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 2020 Auburn Rd, Shelby Twp, MI 48317, United States .
The contact number is +1 586-803-3766
This service is listed under Gym .
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Ryan Dwyer
4 years ago
I like the gym, but the roof leaking 2 weeks in is not a good look...
Sangeetha Ganeshbabu
4 years ago
Love the massage chairs and 30 min circuit training. Worth the money.
Brian Murphy
4 years ago
Best one around, great equipment, outstanding staff, clean and uncrowded...
Kiandra Arnold
4 years ago
Nice location. Lots of machines. Another plus is it isnt too far from home or my job.
Kristy Barrantes
4 years ago
So clean. Great classes. All the equipment you could want. Very helpful staff
Jenna Kopp
4 years ago
Freezing, fans are on full blast at 6am. Music is so loud gives me a headache and can't even listen to headphones. Ask the front to turn the music down in the morning but they have no clue. Music is the same playlist every morning.
Cole Swensen
4 years ago
Awesome and friendly place to work out! The staff is friendly and they try their best to help out in any way they can.
Beth girl
4 years ago
Not my usually location but I'm glad I went. So many more differnt machines and update equipment than my regular place. I'll be back since it's close to my partner in crimes house!
Kaycie Jones
4 years ago
The layout of the place and orientation of the machines make it comfortable for people who are self contious. The staff are very welcoming.
Allen Lendzion
4 years ago
so far really enjoying this place. equipment all works well and I never have issues accessing the machine I am wanting to use.