Planet Fitness in Shelby Township, MI, offers a straightforward and welcoming environment for gym-goers of all types. The staff, known for their friendliness and professionalism, maintains a clean facility with a variety of modern equipment. The gym operates 24/7 on most days, providing ample time for everyone to get a workout in, regardless of their schedule. The reasonable pricing and additional perks for Black Card members, such as hydro massages and tanning beds, make it an appealing option. However, some customers have reported issues with customer service and equipment availability, particularly for more serious weightlifting needs.
Though generally well-received, a few concerns have been noted about the inconsistent enforcement of closing times and occasional staff unfriendliness. While most reviews highlight cleanliness and the positive attitude of the staff, some members have experienced billing issues and difficulties with refunds. Despite these drawbacks, the overall consensus is that Planet Fitness provides a good value for a local gym.
Pros:
- Clean and modern facility
- Friendly and helpful staff
- Reasonable pricing
- 24/7 operation on most days
- Variety of equipment
- Good amenities for Black Card members
- Easy enrollment process
- Less crowded
- Good temperature and ambiance
- Free pizza and bagel days
Cons:
- Occasional issues with customer service
- Limited equipment for serious weightlifters
- Inconsistent closing time enforcement
Location / Contact
- Address: 2020 Auburn Rd, Shelby Twp, MI 48317, United States
- Phone:+1 586-803-3766
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 2020 Auburn Rd, Shelby Twp, MI 48317, United States .
The contact number is +1 586-803-3766
This service is listed under Gym .
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Adhraa Alsana
4 years ago
Amazing & clean place! Staff are really friendly. I will be coming to this place more often! Thank you Planet Fitness :)
Megan Gilmore
4 years ago
I love coming to this location because the ladies at night; Mandi, Sierra and Blair are very helpful and keep the gym looking well maintained. Keep up the good work ladies!
Susan Zaid
4 years ago
It's very clean, staff is very pleasant and ready to help. When I signed up Mandi was awesome and explained everything very well. The staff is very knowledged with the equipment.
Don Torchia
4 years ago
The entire experience is magnificent. The staff is incredible, everything is clean, I rarely have to wait for anything. Very positive vibe, no gym rats.
Barnabas A. Christian
4 years ago
Very very nice.Layed out & great functional design.( except for the 5 Smith machine bunched up)Love the designated "Spa AreaThe 30 minute circuit, although cozy is bright & well lit.Whole Lotta cardio4 steppers4 rowers40 treadmills & elipticals .Staff is superKindAnd welcomingTyTaylor - EmilyThe lockeroom is spacious, nice oval luminated mirrors.Looking forward toADA compliantCurbParking Lot + Entrance.
Vicki Tatsu
4 years ago
This is a new location. (The one on S Livernois has revently updated their cardio machines) finally they have rowing machines! Very clean. I wish they had the wooden ballet bars. Staff are friendly. Free Pizza and bagel days. 6 star budget gym.
Maurice Curry
4 years ago
My experience at this location was excellent. Very modern look and feel with helpful staff. I enjoyed the relaxing hydromassage as well. I particularly liked the rope pull apparatus.
Erik Spreitzer
4 years ago
Just joined this fitness club and I am very impressed with everything for such a reasonable price. I used to be a Lifetime guy years ago, glad I decided to give planet fitness a try. I will check in and write another review in 3 months with an update on my experience.As of now.....HELL YA !
Kerrie Beckwith
4 years ago
Very impressed! The machines are VERY up to date. So many to choose from and definitely no waiting for a machine. I LOVE the rowing machines!! Super fun!! Also charging your phone durning your cardio is a plus. And being a black card member takes it to the next level!!! I really like that the amenities are behind glass doors, which makes it feel very private and classy.Way to go Shelby Twp!!!
Jeff Thompson
4 years ago
Awesome new gym that just opened up across the street from where we live! Typical planet fitness set up but with new machines, new tanning beds and beautiful spacious bathrooms! Honestly one of the nicest planet fitness I have ever been to and I have been bouncing around to different ones for about 10 years now!