Gold's Gym North Round Rock

I just want to say that this specific Gym in general has accompanied me through my ups and downs of my fitness journey. I did the Keto Diet in Jan of 2017 and lost 35 lbs from 210 to 175. Keto Diet works! Read Up on it. Unfortunate when I lost those 35 lbs I also lost a lot of muscle and looked like I was unhealthy. I decided to join Golds Gym March of 2017 and fast forward a year to 2018 and I'm up from 175 lbs to 196 lbs 16% body fat! My results are all thanks to this particular Golds Gym! There is enough equipment for everyone to use during peak hours. The Staff is super friendly and easy to talk to for some advice. Plenty of options for classes. The 3D scanning is a plus. Gym is usually clean. Thanks Gold Gym!

I went in September to cancel my gym membership because I don't even use it. I did what they asked I gave a 30 day notice and signed the form. The lady explained to me that I will be charged for October which is unstandable but here it is November and they charged me again. I've called to get this resolved but "they can't find record of me ever cancelling" Unfortunately I didn't keep my copy so I'm SOL. I've had the worst experience here they will say anything to get you tied into a contract. I was told I could pay Bi-weekly but they charged me the full amount with out given me a notice. Apparently they took that option away . Well why aren't they informing the workers so they won't misinform people. Lesson learned never throw away receipts or things you sign here because the employees can't even keep their paperwork correctly.

Nice size gym, it has a pool, jacuzzi and sauna. They offered different group exercises classes with your membership and you also have the option to upgrade your membership and get studio classes (golds fit, cycle and burn). It’s always clean and front desk people are attentive, the downsides are the parking lot is kinda small, it’s not so easy to access if you are coming from I-35S (you’ve do to a U-turn) and the mirrors in the GGX room aren’t always clean.

Bad customer service, ready to loot customer with excuses. No employee has knowledge on what they are selling to you, even the sales guy does not give you full details until you fall in their pit. I signed up for Gold's Studio (04/20/18) with a 3 month commitment and was told I could cancel anytime if I am not satisfied. After exactly second billing month day (05/20/18), I approached Brandon (manager) to cancel my membership or atleast freeze it as I could not make to gym due to personal commitments and most of the classes that work with my timings are always full. As others told, he makes absurd excuses, rolled his keyboard mouse around couple of times and told that system was not allowing him to do anything with my account and come back cancel it before next billing day (07/20/18). I left saying nothing thinking to cancel next month (last month), what else can I do? When I approached next month (2 days before billing day) that is today (7/18/18), there's another surprise to me. I am supposed to give them 30 day notice of cancellation, otherwise I will be charged for another month ($99.00). That earlier 3 month commitment/cancel anytime clause is not applicable today. What the heck are these guys behind, bloody little money? I should say losing customers here for few extra dollars with no fairness. I just wanted to get rid of this membership forever and having no option (already super tired with my personal commitments), I downgraded and signed up for 3 month regular gym. I had the sales guy (tall guy, sits next to Brandon) write the last billing date (9/18/18) and last day of my gym (10/18/18) on the new contract today (7/18/18). I am hoping that is the end of this story and I don't have to see this bloody gym again in my life, otherwise I may have to approach somewhere else to straighten things out. I never had any issues with 24 hour fitness, very flexible with customers. Lesson learnt, never join a Gold's Gym unless you want to be looted. There are quite good gyms around or workout at home, not a big deal with some dedication.

Love this gym!!! Not your typical Golds. Everything you need to maintain a fitness lifestyle. The Manager Brandon is a great guy, always visible, pleasant and accommodating. good value for money!!!!!

This gym get's packed yet somehow they have enough equipment for everyone which is nice. However, charging an extra $10 a month for towel service is pretty ridiculous and you can't actually participate in many of the offered classes/services unless you pay extra for that as well. Comparable to a 24 Hour Fitness Super Sport Gym minus the towel service.

It's been my "go to" gym since they opened.. They had a rough period where they allowed their customers to leave equipment that blocked a fire exit. Took RR FD a couple visits before they took it seriously. Now the only hitch is their pool guy.. it's been way too cold since they open. Lots of us have complained and no one seems to understand how they're the only Gold's out of 4 in the area, that can't get the temp right. Other than that.. the equipment is new, it's kept clean and the staff is very personable.

I have read some of the reviews here and the ones that say it is a clean gym are completely false. The locker rooms, bathrooms, sauna, showers and pool area are dirty as can be and are disgusting. Anyone that says different is lying period. I like the gym and the people but I am disgusted how dirty the areas are that I told you about. I called one day and complained about it and they hung up on me twice. We need to get more folks to complain about this so they correct the filth. Check out he picture I provided and you can tell they never mop this place. The other Gold's gym near the toll way is cleaner. Do you think that it is too much for us to have a clean gym? Thanks for you time.

I have asked and told management that the locker rooms and especially the pool area floors are never mopped and the reason I know there never mopped is because I sometimes go in late and sometimes go early in the morning and I go twice A-day to this gym I have gone to other gyms and they mopped their floors I have seen them mop their floors this place doesn't care about mopping their floors and having good hygiene which is really sad because the equipment there is great but I can't stand dirty floors and I have to just give an honest review because I have asked him many times to clean the floors yet they don't. If you read another review in a says that this gym is clean then they are lying. Now the workout area is clean otherwise I would cancel my membership

This is a great gym, it is fairly big with tons of equipment of all varieties, you can literally plan endless workout combinations, pool is good, two lane but not too busy. Staff is friendly, the kids drop off was okay too. Generally nice and clean and great vibe, classes are good but not too many people.