Gold's Gym North Round Rock

Update !! Thank you golds gym for getting them all fixed !

Nearly all of the stairmasters (4 out of 5) have been out of service for over a month and no one seems be doing anything about it. There are hardly any 20lb dumbbells available. Wifi is terrible. Just seems like this gym is filled with useless equipment no one uses and the more popular equipment is not available or doesn’t work.

The only thing keeping me from leaving a 5 star star rating is the lack of a filtered water machine. There are old school water fountains that don't have much pressure.

Great gym but the restroom could use some attention. There were no paper towels and there is only one dispenser in the restroom.

We work out in this gym several times per week and the equipment is always clean and in working condition. The employees are always friendly and helpful.

Really crowded during the week. Has 100lb kettlebell. Could use another power rack. They should open the GoldFit area for normal use.

Joined after the start of the year and must say it’s a great gym with great service. Always greeted when I walk in and get a good pump in. Sauna is a great perk to stretch and decompress after a workout.

Great gym with excellent staff. The gym is fully equipped with the latest equipment, the equipment is clean and works properly. The staff is extremely helpful and really kind. The gym itself has everything you need for a good workout.

Poor management has negatively been affecting their staff and most importantly personal trainers. Twice now I have bought PT package for them to then fire the trainer thus stick me with trainers I did not sign up with/for. No refunds are being provided. Front desk staff is poorly trained and it shows as well. Would recommend a different location.

I went to try the gym out and was told I wasn't a local resident so I can't try the gym. I don't understand why they would say that maybe it was my ethnicity. I spoke with an M.J and when I entered he looked me up and down. I wasn't greeted with a smile or a hello but a rude face. This isn't a good way to do business nor is it professional. Your staff definitely needs more training on customer service. I will not be returning