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Planet Fitness located at 29 Traders Way, Salem, MA, offers a 24/7 gym service with a wide range of equipment and amenities. The facility is known for its clean environment, friendly staff, and a non-judgmental atmosphere, providing both cardio and strength training options. Black Card members enjoy additional perks like hydromassage and tanning facilities. Despite some complaints about equipment maintenance and overcrowding, the gym's affordability and comprehensive fitness solutions make it a popular choice among locals.

Many reviews praised the management, particularly the manager Joshua, for creating a welcoming and family-like atmosphere. The gym also provides ample cardio machines, stretching areas, and massage chairs. While it has received some criticism for overcrowded peak times and occasional customer service issues, its overall value for money and accessibility offer a strong incentive for fitness enthusiasts to consider Planet Fitness in Salem.

Pros:

  • Open 24/7
  • Clean facility
  • Friendly staff
  • Affordable membership
  • Hydromassage and tanning for Black Card members
  • Ample cardio machines
  • Welcoming atmosphere
  • Non-judgmental environment
  • Convenient location
  • Good management and customer service

Cons:

  • Crowded during peak times
  • Some equipment maintenance issues
  • Occasional customer service complaints

Location / Contact

Rating Stats

4.3

out of 5.0

15 reviews
5.0
7 reviews
4.0
14 reviews
3.0
24 reviews
2.0
60 reviews
1.0

Reviews (120)

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They got all new equipment as of june '17. They have plenty of space for all machines, stretching, little rooms for specific workouts, massage beds, sun tanning and nicely equipped locker rooms. I dont like the gym and i like this one in particular.

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Friendly staff, generally pretty clean, affordable.

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Not enough free weights to go around during busy times. The showers are not cleaned enough. It generally has a run-down feel compared to newer planet fitness locations. Otherwise, it's a pretty standard PF. Plenty of cardio machines and a good set up. Definitely a good value for $10-20 a month.

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Joined this gym last week, so I've only been there two times so far, but both times were positive experiences. I got the black membership so I wanted to try out the toys. I was curious about the "Total Body Enhancement" machine so I asked an employee about it. She was very helpful, answering my questions and showing me how to work it. Not sure how I feel about the machine itself, but I guess a lot of people use it.In terms of the equipment, everything I used was fully functional and clean. No problems there.I'll update this if I notice any issues, but so far so good!

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I'm the Sales manager for Salem Fitness, just to be fair. Quite honestly, when an interested party comes into my gym and they have been working-out at Planet Fitness but can't take the rules, or the lack of equipment, or the glunk alarm, I tell them "hey, for $10 a month, if you need a place to go to at 3 AM for some cardio, well why not hold on to it and get a membership here too for your serious workouts" It makes sense to them and do it for a short time then realize they are never using one or the other and cancel it. It's not too bad in the off hours, and they do have adequate cardio equipment. It's clean and they do give out free bagels and pizza once a month. I've heard the craziest stories surrounding that promotion - members who never come in to workout, pulling up and getting free lunch... (the Walmart crowd) hilarious!!

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An OK gym to get an OK workout. Definitely not the facility to join as your full time gym if you're serious about getting in shape. I use it as a supplement to my main gym since its location is convenient for me.

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Stopped by to ask about membership. The pricing is whacked and is against normal convention. Associates snickered non stop and couldn't provide a customercentric experience. When I asked to see the manager about the pricing, the manager never walked over, instead he was rude and insisted I walk over to him at the counter about 15 feet away. And here I thought I was the customer looking to spend the funds. One of the rudest and worst cuatomer services I've had in a while.

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Great gym has all the equipment you need to get a good workout the people who work there are nice locker rooms are always clean.

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It's never very clean last time I was there somebody was walking on the treadmill wearing construction boots in front of planet fitness employees and no one said nothing but they do have plenty of equipment and it is a big place it just needs to be taking better care of

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After my knee surgery in June of 2014, I needed a place to go to walk on a treadmill, and do some self training to get my legs back in shape. I joined Planet Fitness in Salem on November 10, 2014 and started walking on their treadmill, the first day I walked one mile. I continued and kept track of my miles. I joined at the right time, we had the worst snowy winter ever and Planet fitness is open 24 hours a day seven days a week except Christmas. I'm proud to report that on August 14, 2015,I reached walking 800 miles on their treadmill. Anthony the Manager presented me with a Certificate of Achievement which I added to my collection and will be part of the book I'm writing.My knee and legs feel much better. This is a good place to walk and workout. There is always someone walking around cleaning and wiping down whatever. Planet fitness works for me and I recommend it.Johnny WowkAKA Johnny The Walker33,171 miles and still walking.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 120 reviews.

The address is: 29 Traders Way, Salem, MA 01970, United States .

The contact number is +1 978-744-4449

This service is listed under Gym .

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