Planet Fitness located at 29 Traders Way, Salem, MA, offers a 24/7 gym service with a wide range of equipment and amenities. The facility is known for its clean environment, friendly staff, and a non-judgmental atmosphere, providing both cardio and strength training options. Black Card members enjoy additional perks like hydromassage and tanning facilities. Despite some complaints about equipment maintenance and overcrowding, the gym's affordability and comprehensive fitness solutions make it a popular choice among locals.
Many reviews praised the management, particularly the manager Joshua, for creating a welcoming and family-like atmosphere. The gym also provides ample cardio machines, stretching areas, and massage chairs. While it has received some criticism for overcrowded peak times and occasional customer service issues, its overall value for money and accessibility offer a strong incentive for fitness enthusiasts to consider Planet Fitness in Salem.
Pros:
- Open 24/7
- Clean facility
- Friendly staff
- Affordable membership
- Hydromassage and tanning for Black Card members
- Ample cardio machines
- Welcoming atmosphere
- Non-judgmental environment
- Convenient location
- Good management and customer service
Cons:
- Crowded during peak times
- Some equipment maintenance issues
- Occasional customer service complaints
Location / Contact
- Address: 29 Traders Way, Salem, MA 01970, United States
- Phone:+1 978-744-4449
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 29 Traders Way, Salem, MA 01970, United States .
The contact number is +1 978-744-4449
This service is listed under Gym .
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Linda Tavanese
3 years ago
Well let me start with I really intended to go!! One annual fee and seven months later I still hadn't stepped foot inside.. I called and asked if I could just end my membership and asked if I could get any if my money back.. To my joy (and my bank accounts) they refunded the annual fee and the seven months of this year's fees. Thank you so much!!
Fredna Pierre
3 years ago
Large facility! Been going here for over a year now. Depending on the time the volume is high in the the afternoon and evening. Staff is friendly. I wish equipments were updates majority of the equipment is cardio As for cleanliness, it could be better. I’ve gone to wipe dispensers multiple of time and have found it out of paper, but then again you get what you pay for.
Joseph Giannone
4 years ago
That is my spot Monday through Friday I get it in places clean good crowd
Chris Oakley
4 years ago
I could kick myself for not enrolling here sooner.
Trong Dinh
4 years ago
Pretty empty suring the night time, machine constantly broken, no free weight but i guess thats normal with pf
Chanel Cadet
4 years ago
I love this gyms deal but I need classes. They're still a great place to get fit.
Charles Comber
4 years ago
Always love visiting planet fitnesses....this was our first time here and we loved it! Clean, friendly staff, awesome relaxation room and more!
William Cruz
4 years ago
First of all because it's a clean place they're always cleaning the equipment love the staff there they're very good people going there with my son
Thomas DuBois
4 years ago
Typical gym really nice machines
John Bardgett
4 years ago
Be very careful. I cancelled and they kept billing me. When I called I was told that I had not signed a discontinue notice but that he would cancel my account on the phone now. Which is what they did in the first place I called and cancelled but they kept bill me.