24 Hour Fitness on Ocean Ave in San Francisco offers a variety of equipment and amenities, including free parking, a basketball court, a steam room, and a sauna. The gym's staff is friendly and accommodating, making it a decent choice for those seeking an accessible workout spot close to home. However, numerous reviews highlight significant issues with cleanliness, equipment maintenance, and overcrowding, which can detract from the overall experience.
The gym has potential, with amenities like a TRX station, extensive cardio equipment, and accommodating staff. Yet, complaints about broken equipment, lack of sanitation, and poor ventilation are common. Patrons have also experienced theft and issues with Wi-Fi and cell reception, which can be frustrating. Street and garage parking are available but often crowded, especially during peak hours.
Pros:
- Friendly and accommodating staff
- Convenient location with free parking
- Basketball court available
- Steam room and sauna offered
- TRX station and yoga room available
- Variety of cardio and weight machines
- Good for off-peak hour workouts
- Some updated equipment
- Smooth app-based check-in
- Affordable membership price
Cons:
- Often crowded, even late at night
- Many broken and outdated machines
- Significant cleanliness issues
Location / Contact
- Address: 1850 Ocean Ave, San Francisco, CA 94112, United States
- Phone:+1 415-334-1400
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 120 reviews.
The address is: 1850 Ocean Ave, San Francisco, CA 94112, United States .
The contact number is +1 415-334-1400
This service is listed under Gym .
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MRBARBARYCOAST
5 years ago
The facilities are clean and they have plenty of weights and machines to lift, it's just that the lack of windows makes me not want to come here again.
Roger Wong
5 years ago
The people's gym. Very crowded at peak hours. Ventilation or AC not operated adequate. Faculty being upgraded slowly. Not fancy, but works.
Michael Lee DS
5 years ago
I still got the work done. Crazy busy all the time and what is up with the $2 dollar towel fee. Millbrae 24hr doesn't charge to borrow a towel... smh
Daniel Feuereissen
5 years ago
Used to go there a lot before they re-located. OK overall appearance and cleanliness, but never too busy to get bumped off of their elliptical exercisers when you decide to take a 1.5 hour marathon....
Jason Schmidt
5 years ago
It's good, lots of different equipment. Although the WiFi is terrible to non existent, this is a bit more of a problem because the gym is underground and cell service will also not be possible. Get a new IT guy .
Virginia Meza
5 years ago
I can't express enough the gratitude I have towards this gym. Yes it has its ups and downs but some employees take the extra time out of their way to make you happy. KimThe manager is so great. She helped me exchange my nike jacket when she use to work at the alemany gym. Never did she give me an issue or attitude with store policy stated on the customer receipt. Unlike the new manager at alemany ricky... was completly rude did not or didnt know how to do the exchange for me.Well I brought the merchandise I bought at a different gym to another gym and Kim helped me out. I was so happy I need to let her know I much I apprecited her.I also want to say I love Libby Margarita.Gym instructor. She teaches bodypump and cycling and let me tell you ...she isn't just an instructor but a beauty beast. she will push you to you become it. Like when she says your name because she believes in you and you look in the mirror working extra hard..like I believe in me. Best feeling.. and thats why i love this gym. One more thing thank you to all the cleaning crew keep the house nice and tightytie. People need to learn to respect equipment and clean after themselfs... one downfall thou. .. there was a long period of time where the a.c was broken and the elevator keept breaking... its like and ita bond to happen just not too often.That's it and all..
jarod sparrowk
5 years ago
Machines are ALWAYS broken and never get fixed. Some machines haven’t been repaired since I’ve been here (7 months). The smell is terrible and you feel like your trapped in a sweat room. It’s disgusting! I’ve switched to Crunch recently.
Jesse Nelson
5 years ago
Unfortunately this is one of the cleaner 24 hour fitness in San Francisco, but it’s humid, smells terrible and about 80 degrees when you walk in. It’s dirty, and like a lot of other reviews said, most of the equipment is broken or only partially working. There has been a light on the ceiling, and there aren’t many in here, that has been blinking because it’s almost blown out completely for a month and a half. The cardio equipment handles are mostly broken, Tv screens don’t work, or show like a tv from the 80s when you have to adjust the antenna. Most of the staff don’t care, and I never see staff clean the equipment. About a month ago the hot water was broken and the showers only had cold water. I wish giving a review here would actually get 24 hour fitness to clean this place up.
Michael Mangiamele
5 years ago
Went for a 3day free pass but they wouldn’t allow me to use it because I didn’t have a San Francisco id yet since I just moved here. They let me come in just for the day which was nice of them but the place was so dirty, free weights were all over the place and couldn’t find matching pairs. The bathroom was disgusting and dirty and the ventilation system doesn’t work well, the whole gym smells of musky sweat. It’s sad because I have yet been to a 24 hour fitness that was actually nice, not even the super sport clubs are clean and have the same issues as their regular clubs.
Dutch Crunch
5 years ago
Dirtiest, busiest 24hr in the city. Walking in it immediately smells like sweat. Very musty due to lack of ventilation.Employees are a mixed bag, some don't care. Some are very motivated and try to make the place a good experience for clients.Overall, I'm thankful for it in the neighborhood. They understand the demographic of the neighborhood and know simply that we wouldn't pay any more, despite all of the amenities.