24 Hour Fitness in El Cerrito, CA, provides a wide variety of equipment and classes and has a dedicated staff, but it has some notable issues. The gym offers a good selection of weights and machines, a heated pool, sauna, and friendly staff. Many members appreciate the variety of services and equipment available. However, there are consistent complaints about cleanliness, broken equipment, and lack of proper maintenance. While some members find it satisfactory for their needs, others express dissatisfaction with the facility's overall upkeep and management.
Pros:
- Wide variety of equipment and machines.
- Heated pool, sauna, and steam room available.
- Friendly and helpful staff.
- Plenty of parking space.
- 24-hour access on most days.
- Good selection of classes.
- Convenient location.
- Nice atmosphere for workouts.
- Adaptive to member needs.
- Affordable membership options.
Cons:
- Consistent cleanliness issues.
- Frequent complaints about broken equipment.
- Crowded during peak hours.
Location / Contact
- Address: 10636 San Pablo Ave, El Cerrito, CA 94530, United States
- Phone:+1 510-900-6279
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 121 reviews.
The address is: 10636 San Pablo Ave, El Cerrito, CA 94530, United States .
The contact number is +1 510-900-6279
This service is listed under Gym .
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TorneiromecanicoUSA
1 year ago
people's working there . they are awesome , great costumer service, but lately ,is a lot cars damaged on parking lot , broken windows , i feel not safe to parking there anymore, i don't want to go do my workout ,and back got my car vandalized, a lot trash on parking lot too. just cancel my 4 years membership , my wilfe will cancel too.
Jane Diokas
1 year ago
I just joined the Y even though I get this place free with Silver Sneakers. The machines are not maintained. Both rowing machines are malfunctioning with twisted worn chains and although I have reported this several times nothing happens. Someone is going to get hurt when the chain snaps. The staff is friendly but what do they do? Nothing. The machines are filthy and not supervised. They have become just comfortable seats for patrons to read their emails. That is the worst part. I don’t mind waiting for a machine being used by a long exerciser but I often wait for half an hour while someone reads their email. If the staff can’t leave the desk at the very least there should be signage. It a lovely facility too bad it’s not managed at all.
Constance Gilmore
1 year ago
Dirty,Machines broken for weeks on end.But really really dirty.
Karen O
1 year ago
People use the machine and leave their things and then go to another…. Won’t give us time to do our workout… and front desk doesn’t do anything !!! Horrible place to work out…
Tolga AKIN
1 year ago
A lot of machines are broken. They haven't been able to fix them in months. I emailed corporate to ask about this and never got a response. Paper dispensers are usually empty. Locker rooms and the common area are usually dirty.Edit: I have reached out to the email that was provided. No response so far.Edit 2: Roughly half of the treadmills are broken. People wait in line to use a machine. It's been more than a month since I contacted them and still no response from anyone. It's clear the owners don't care about their gym or their customers. I've found another gym nearby and I will not renew my monthly contract.
Tenzin Lodoe
1 year ago
The staff member especially the person working late night around 11 pm was really kind in helping me open my locker and helping me with a lost item. Overall, my experience has been splendid and so 5 stars!
Alex C
1 year ago
I still go here often, this is def not my favorite 24 hour fitness but I go out of convenience. I will say that the bathrooms for the Men's room is almost always dirty when I go here. Trash is always over flowing, To me the exercise area is pretty small. The staff is very friendly and nice, I just think management misses some things here. Some of the equipment is def worn from use. But it's a gym. I can get done what I need to. There are better 24 hour gyms. If you are one of cleanliness, this prob is not the gym for you. But if you just trying to get in a workout then it does the job.
Ercell Valcina
1 year ago
Fried fish fasam. Mmm... mmm... good
Dipul Aryal
1 year ago
The gym is nice and but its not managed properly. I only have complain with water filter. I talked with the staff about residue in the drinking water and they said they will check but i keep seeing residue in the water from the drinking water fountain. Its a serious issue so they need to be very careful about it.
Edgar Mendez
1 year ago
Bathrooms a little stinky