Planet Fitness

Good gym that is cheap and usually doesn't have a weight for any machines. Everyone is always nice and helpful.

The trainers are knowledgeable and really get to know the members and their individual goals. If you are on the fence, give this wonderful gym community a try. You won’t be disappointed.

Plenty of machines and little time spent waiting

Clean, friendly staff, welcoming and way nicer black card spa section. I switched and drive a few minutes further than the 700 East 33rd South location for these reasons. Staff are cold at that location but this location is great!

Poor customer service on the phone. I called to inquire about a membership and the person who answered the phone referred me to the website. Also found out that they do not accept credit cards for billing you have to use a checking or savings account. Unbelievable! This is the only gym that doesn't take a credit card. I suggest going to South Jordan Planet Fitness amazing customer service and a much better culture. There is different ownership over there.

The gym is very clean, staff friendly and willing to help, open 24 hours, machines are new and if there is a problem with any of them they fix it right away.

Been here twice. Pretty nice one. Clean and not too crowded both times. But their schedule isn't accurate. It says they're open till midnight tonight but closed at 9. Pretty lame being abruptly cut off after I specifically selected a location by making sure it would be open late enough for me.

I am so frustrated with this company. They have taken money out of my bank account for an annual fee, but claim they are “month to month”. There was no mention of an annual fee when I signed up only 2 months ago. Why am I already being charged an annual fee? I feel like this is false advertising and SUPER shady all the way around. I have had a wedding and a death in my family this month and have had to stick very closely to my budget. Now I’m short $50 for my bills and am possibly looking at late fees because of this company. When I called them they told me they were sorry but there was absolutely nothing they can do. I was in tears begging them to just let me cancel my membership and they told me they couldn’t cancel it over the phone, I have to come in and cancel it. You can start a membership over the phone but you can’t cancel it over the phone? Again, I pleaded with them just to cancel it and told them that I do not want to deal with them ANYMORE. Again they are “sorry”. I’m just baffled and so upset. I will make sure ALL of my friends, family, co-workers etc. know about my experience and do not use this gym. The couple of people I have already told have canceled their memberships and will not be going back.

This gym used to be a great gym, it was clean, organized and it had a great atmosphere with employees that cared about the place. But now it has been on a fast decline.The gym is very unorganized, the free weights are always unorganized and scattered everywhere because people never re-rack their weights in the appropriate spot and let alone the fact that there is hardly any benches in front of the free weight rack because people take them and never put them back and the employees don't care to go put them back. The smith machine area is the same, there is always a smith machine that has all the plates on it while the other machines have zero plates, and the employees could care less to go make sure the plates are evenly placed on all smith machines.This gym is always crowded with people who just hang out around machines having conversations while other people are waiting to use the equipment, also there is always people having personal phone calls on speaker phone on the floor which is extremely annoying but apparently all this is normal and acceptable at this gym now.The sanitation stations are descent but they could be better and as well as the bathrooms there is always something that needs to be cleaned inside them.There has been multiple Saturdays where I have showed up to the gym at 6:00am when they're supposed to open but the gym is completely closed, who knows if the employee working that morning has overslept or simply there is going to be a later opening time but the matter of the fact that is very unprofessional and uncourteous because there is always at least twenty people waiting there for someone to show up and open the doors. If you guys cant open at 6:00am let your members know so they don't waste their time and gas driving there.The employees working there don't even care if the gym is clean and organized, they just sit at the front desk doing nothing. I have never seen them walk the floor to make sure everything is organized, especially on Fridays when they close at 9:00pm they care more about leaving exactly at 9:00pm because they're are repeatedly bugging members and letting them know they that close at 9:00pm.My advice to new members is to stay away from this place, the Jordan Landing and Taylorsville PF are way better.

This gym is always too crowded. I try to cancel my membership but nobody has been at the front desk when I try to cancel. So I did stop payment with my bank. Well after that planet fitness found a way around and decided to add ABC to the front and charged me $40. Online cancelations should be allowed if they never have employees at the front desk at all times.