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Planet Fitness in Murray, UT offers a spacious and clean environment for all fitness levels. The gym is well-known for its friendly staff and a non-judgmental atmosphere. Members appreciate the cardio equipment, massage chairs, and clean locker rooms. However, the gym faces criticism for its lack of free weights and poor customer service. Some members have also experienced billing issues and theft concerns. Despite these drawbacks, it remains a popular and affordable choice for many.

Pros:

  • Open 24 hours on weekdays.
  • Friendly and welcoming staff.
  • Clean gym and locker rooms.
  • Affordable membership fees.
  • Spacious layout with plenty of equipment.
  • Non-judgmental atmosphere.
  • Good selection of cardio machines.
  • Hydro massage and tanning available with Black Card.
  • No long waiting time for equipment.
  • Energy-efficient facilities with large fans.

Cons:

  • Lack of free weights and squat racks.
  • Frequent billing issues.
  • Poor customer service at times.

Location / Contact

Rating Stats

4.4

out of 5.0

22 reviews
5.0
6 reviews
4.0
14 reviews
3.0
11 reviews
2.0
57 reviews
1.0

Reviews (110)

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It seems to me that miss sheline. She is a person who does not have good customer service, the facilities are good but the person who is in charge on Sunday this shift does not have a good attitude. additional of all the gyms is the only one that on a Sunday afternoon does not have background music, I have not seen that in any gym, I asked him to please put music on and he ignored my request, even if he is paying black membership . 😴👎🏿

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I have loved coming to this gym but now that they are switching to closing at 7 pm on Saturdays and Sundays I feel like I need to look for other options. My boyfriend works nights and weekend and doesn't wake up till 6 so closing at 7 makes it impossible to get there and get a workout in. Since Sandy is also doing this schedule I would have to drive at least 20 or 30 minutes to 1 that is 24 hours. It doesn't seem like it would be that difficult or costly to at least go till 10 with one employee. Definitely dissapoitning...

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I have been going to this location since they opened. It has been great for the most part. The only issue I have had is with the cleaning. It has been off and on with different crews and then they hired Kenny. He was excellent at keeping the whole place clean. He was also very nice and courteous with his cleaning and working around the patrons. He did such a great job that they promoted him to the front staff and they did not hire another cleaner. Since his promotion, the location has never been so dirty. I have asked Kenny about the situation and he has told me that they have not hired a cleaner to replace him and that is why it has been so dirty. I really hope this can be fixed. I am a manager and when a position is not talents care of, it becomes my position to complete. I hope they fix this because I really enjoy this location.

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Really clean, I LOVE how they areOpen 24/5 (Monday - Friday) and I love howClean all the equipment is, and how nice and Considerate the members are. Unlike OTHER gyms, equipment is usually always readily available, and you don’t have a long line of LUNKS using up all the dumbbells and machines etc. Definitely a gym for fitness and body building beginners, with lots ofInformation plastered on the walls to help guid your workouts. They have great AC and a huge fan on the ceiling to always keep you cool, and did I mention they have hair dryers in the bathrooms? It really has everything for a super cheap price. And if you get the blackMembership, you can bring a workout buddy every time for free! Working out is great, but having a gym buddy to keep each other on track is even better. I’ve been going to this gym since it first started out, and I’ve always been satisfied with their ethics, cleanliness, members, machines, staff, everything! They’ve come a long way, and I’m not just saying that. 5/5 would pump iron here again

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Great choice if your self motivated I guess, or if you want a cheap tanning pass. But they dont have any classes that work with my schedule and they're massage chairs are a cheap, lame, over priced vibrator

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Great informative tour with Jenna. The place is clean, and it wasn't overly busy when I was there. I'll get the upgraded membership to use the massage bed, red light cubicle, and tanning bed (in moderation!).

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My husband went to Planet Fitness to switch credit cards on his account and was helped by NO ONE. He was about to leave after waiting a while at the front desk when an employee made eye contact with him and walked right past him without saying a single word. Horrible customer service.

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If you're looking for a welcoming and clean space to pump out the frustration or work on your health physically or mentally THIS is the place.Especially the one on Murray.The vibe is calm.Just pop in and check it out.They love to give tours.

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This a good starter gym and there’s no judgement or foul smell, it’s my favorite gym if I don’t want to struggle in an overcrowded and stinky gym. They are open 24/7. There’s a lot of Pros, the only con I see is the lack of free weights.

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This is a Joke. Another store couldn't find my account information that I had just started online on 02/29. So thinking I must not have opened it incorrectly, I opened another account at the gym on my way home from work. I was able to track down the email for the original account when I got home, which was opened for a gym that isn't even operational yet. So I call thinking this is just a clerical situation and it won't take a lot to fix it. No it's not, now these clowns are making me go into another gym to cancel the account claiming that they need my signature to cancel. Which I find odd, because they didn't need it to open the account in the first place. What a joke.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 6022 S State St, Murray, UT 84107, United States .

The contact number is +1 801-948-9870

This service is listed under Gym .

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