VASA Fitness

One of the best equipped gyms I’ve ever been in, and I’ve been in a lot. It’s an especially good value for the cost. The only complaint I have, which is not unique to this gym, is the number of members who sit around reading their phones, keeping machines and equipment occupied.

I love vasa so very much, I have never been more proud of a membership I got! It's a fantastic environment, the staff are super helpful, kind and knowledgeable. Their personal trainers really know what their doing and are wonderful at helping tailor the best fitness plan for you. Their class instructors are absolutely first class, their energy is magnetic and they really take the time to help and modify when needed. The pool is the perfect temp, and The sauna, steam room and jacuzzi are very helpful for soothing my injuries !

This gym is descent but the staff and customer service really need work. The staff is not friendly or welcoming at all, every time I go there pretty much every employee has head phones in and completely ignores the customers. I even I brought a friend in to sign up and no one helped him until I interrupted a conversation between two staff members at the desk. I was a manager at a gym and we would never let anything like that slide.

Good idea for a gym. Equipment gets fixed quickly, however it is not very clean and needs some deep cleaning. Staff is not very knowledgeable and usually on their phones. Worst part is the billing. Their 3rd party billing company, Paramount Acceptance, is hard to get a hold of when trying to ask questions about my account. They kept charging me and would not allow me to cancel my membership until my past due bill was paid in full and in addition, it requires a 30 day notice. even when the gym is closed during COVID-19. They would not credit me for the lost time, since it is a "subscription". When I recently called today to pay the total amount, their computer "froze" and they have to call me back in an hour. Definitely will not return to VASA.

Lack of 2.5 plates is annoying. Hands free faucets in the bathrooms is pretty much a must nowadays!Besides these two complaints this gym is great. Sometimes a bit too busy but nice and spacious. Cleaning supplies available everywhere.

I was excited to sign up and the front desk kids were not very friendly. The gal that took me to do the sign up was nice. She informed me that if I used my Credit Card to pay each month they will charge me $2 extra dollars for merchant services. I know a company that big isnt being charged that much. I own a business and I know how merchant services work, with big company accounts like that they negotiate better rates. If not they need management. I will do my 6 months then maybe try a new Gym. As there is a fee $25 if I am under 6 months with them so we will see if they are worth my time and money after 6 months.

I’ve only been going for a week, but everyone has been very respectful and kind! The staff is very friendly and informative. The fact that it’s a big gym can get a little intimidating, but once you start joining classes, the instructors make you feel very welcomed. And if you want a little more privacy, they always have the options of the Ladies Area for women as well as the theater room where they play movies. I very much recommend getting in and doing your best! 😄

They don’t enforce the shower before entering the hot tub rule I see people post workout in their sweaty nasty shirts/shorts in the hot tub. Also they are wasting water leaving broken sprinklers on.

I’ve been coming to the Van Winkle VASA for close to 2 years, and I highly recommend it! VASA is always so clean and the environment feels so positive. They have a great variety of weight machines, cardio machines, and classes. The employees behind the desk are always so welcoming and friendly! The trainers are great as well. I’ve been training with Kai for a month and he is fantastic! He definitely cares about you, your results, and he knows what he’s doing. I was able to see results in a couple of weeks of working with Kai after months of plateau prior to starting personal training. I love VASA!

My name is Richard Gallacher, I have been training and working out at this gym for a number of years. This is a great gym. Equipment is consistently maintained. Staff is friendly and helpful.I trained with Catherine, she was uplifting and helpful she made me do training and exercises that I had never done before. She motivated me to work hard and strive to be strong and positive. I only wish they had a couple more fans in front of the treadmills and the recumbent bikes!