Orangetheory Fitness

Usually they are good but I had a bad experience with their receptIonists telling me to strictly wear mask at all times during the intense workout, which to people just getting started almost feels impossible. I did wear mask during 90% of the workout, but took mask off after their trainer said that we could breathe by loosening the mask for a few mins to catch my breath.. breathing can be hard due to the masks. It’s ironic that people still take masks off to drink water, etc. They also know that I’m fully vaccinated. They seem not have empathy for beginners who may have a hard time keeping up with the workouts. They also charge you heavy for cancellations. They charged me for not just the month that I canceled but also the next month.

Coach Keenan is very encouraging and friendly. He is very patient and goes above and beyond for delivering best workout experience!Gina is great! I had all my doubts clarified, she patiently explained everything and I had overall best first workout experience at Santa Clara studio.

Scam! Stay away!First month free is a scam! They do marketing campaigns saying that the first month is free.The catch is you need to buy an new heart rate monitor with $120+ from them. I had one from friend and they told its free only if I buy a new device! Such a waste of natural resources in the name of business and addition of plastics! In the name of fitness, destroying the planet with additional waste just to make money out of it.Intro class was average. Trainer can’t really check your posture as there are so many people. I’d rather suggest a personal trainer with fewer classes customized for individuals.

I've been to this location about 4 times I believe because it's close to my house. The facility is clean and the staff and coaches are super friendly. Parking is easy, even on the weekends around 9:15 A.M. when I arrive for my workouts. They are starting a new type of workout called Lift 45 which is weight floor only. I just hope they add more Lift 45 classes so that those that work 8-5 jobs can attend. Fingers crossed!!!

Good and patient staff members! Facility is clean. Showers are really good! Coaches are usually good. The part I think could have been better is the workout area. It’s relatively small and has just one dustbin at center which is inconvenient at times. Also the timers at start of workout are not consistent. For eg. For a class of 7.30, some days timer would start at 7.30 but other days it gets started earlier causing your entry to be late. I believe this should be really improvised.

Thanks for the kind 5 star review of OTF Monticello. Looking forward to seeing you again soon!

Thanks again for taking the time to leave us this information about your recent visit. Take care!

Hi Alayne, thank you so much for the high-star rating!

Thanks for the kind 5-star review of our Orangetheory Monticello studio and community. We look forward to seeing you under the orange lights again soon.

My friend told me about what happened to him with this company and decided to share my thoughts, I feel like this is and unprofessional company with poor standards of hiring. I will let all my coworkers and family and friends know about this place and they will also write reviews. Word of mouth and unprofessional behavior loses business and now you just lost a tone from all of us. Thanks but no thanks Jake.