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Planet Fitness in Schaumburg, IL, provides an accessible and comfortable workout environment. Open 24/7, this gym ensures you can work out at any time convenient for you. The facility is known for its cleanliness and well-maintained equipment, making it an appealing choice for individuals new to fitness or those seeking a judgment-free zone. The staff receives high praise for their friendliness and support, contributing to a welcoming atmosphere. However, some users have noted that the gym can get crowded during peak hours, and there's a need for more machine variety.

Despite these minor cons, Planet Fitness stands out for its customer service, cleanliness, and the positive environment it fosters, ensuring a satisfactory fitness experience for its members.

Pros:

  • Clean and well-maintained environment.
  • Open 24/7, very convenient.
  • Friendly and supportive staff.
  • Lots of space and equipment.
  • Judgment-free environment.
  • Affordable membership fees.
  • Hydro massage and Black Card perks.
  • Positive and motivating atmosphere.
  • Good location and easy accessibility.
  • Excellent for beginners.

Cons:

  • Crowded during peak hours.
  • Need more machine variety.
  • Some staff issues reported.

Location / Contact

Rating Stats

4.5

out of 5.0

11 reviews
5.0
2 reviews
4.0
1 reviews
3.0
12 reviews
2.0
84 reviews
1.0

Reviews (110)

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If you are looking for a gym that truly cares about your fitness journey... Look no further. I have been going to this gym for a year each and every staff and members are motivating, encouraging and inspiring.

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I bring my young nephew to come work out with me and there's an old naked man standing in the locker room unacceptable

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Clean gym. Good management. Staff is always ready to help.

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Nice place and clean working people is nice too

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Went on Monday and tried to run in and do a quick 9 min tan session. I was waiting and waiting from someone to come to the front desk and set me up. Finally this 4ft dwarf comes up and asks if I need help . I let him know that I’ve been waiting and that in the past I’ve programmed my own time because no one ever showed up to set up the time. I explained that i learned this from a YouTube tutorial ! He then gets very agitated and starts reciting me rules and regulations on what not to do and that this can get me banned! I explained that this is getting to be to much because no one is ever at the front desk anymore and that I’ve even called the club in the past and no one even answered so I resorted by learning how to program my own time! He was on such a power trip instead of actually acknowledging that there is definitely a disadvantage to a person on a time crunch! I left aggravated and with no desire to go back ! David is definitely on a power trip and shouldn’t be In a customer service roll. David also needs to learn and except challenges without taking thing’s too personal .

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Love training and helping others

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Great place. Extremely clean and great staff

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Lately it seems like noones at the front desk . The sign will say they are out cleaning, but then you go look for them and you can’t find anybody( it’s ridiculous I have to track down an employee in the first place). The last few times I’ve wanted to get a massage/ purchase a drink, I’ve walked out because I waited longer than the massage would’ve taken. They should always have somebody within an eyes view of the desk to help the most important people in the facility, which are the customers. I’ve tried to voice my concerns to the employees there,but can’t find anyone ……. It’s definitely ridiculous.

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The staff is very friendly. The gym is clean. Everything in working order. At the time I go I can easily use machines etc,

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The staff is always nice and helpful and they do a fantastic job keeping the gym clean and in order. I enjoy working out there because everyone is focused on their workouts and not socializing like this was some sort of party club.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 160 Barrington Rd, Schaumburg, IL 60194, United States .

The contact number is +1 847-718-8800

This service is listed under Gym .

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