Mountainside Fitness Ice Den in Scottsdale, AZ is a convenient gym offering an array of amenities and fitness equipment. The staff, notably, is friendly and welcoming, making it a comfortable space for newcomers and longtime members. The gym's smaller size allows for a more intimate and less crowded workout environment. For families, the child care services receive high praise. Membership experiences, however, vary widely among users.
Several members appreciate the consistent cleanliness, diversity of classes, and accessibility of equipment. Nonetheless, some members have encountered issues with staff behavior and membership cancellation policies.
Pros:
- Friendly and welcoming staff
- Good for families with excellent child care
- Consistently clean facilities
- Diverse group training classes
- Intimate and less crowded workout environment
- Knowledgeable and helpful trainers
- Steam room available
- Convenient location
- Flexibility in workout routines
- Affordable pricing
Cons:
- Some staff members reported as rude
- Issues with membership cancellation policies
- Gym size is smaller than other locations
Location / Contact
- Address: 9375 E Bell Rd, Scottsdale, AZ 85260, United States
- Phone:+1 480-502-2096
- Website:mountainsidefitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 9375 E Bell Rd, Scottsdale, AZ 85260, United States .
The contact number is +1 480-502-2096
This service is listed under Gym .
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Rhonda Alcaraz
10 months ago
Nice location with friendly staff and trainers. Never too crowded for my workouts. I enjoy working out at this location.
Drew T
10 months ago
Love this location! Ana helped me renew my membership and she was very helpful.
rebecca cleeves
11 months ago
Amazing place to work out and incredible staff! Love working out here so much
Dustin Shields
11 months ago
Cassie made signing up super easy. Love this gym!
Jorge A.
11 months ago
Nice location with friendly staff and trainers. Never too crowded for my workouts and the massage chairs are a very nice plus!
Mariah Velarde
11 months ago
Love this location! Staff is always kind and it’s a nice change from the busier clubs to get a good workout in! Highly recommend!
Rubi “Rubi” S.
11 months ago
Steve and everyone are awesome! Always so welcoming and informative, you're not just another face. Great amenities, good gym equipment. They got a new charging station which is neat too. The facility and staff are great with families.
Rupal Vora
11 months ago
My recent experiences here have been great! Elena is absolutely incredible - knowledgeable, kind, encouraging, and an excellent person overall. Thank you so much Elena and also thank you to all of the kind Mountainside staff!
Jonathan Marriott
1 year ago
If you’re looking of r a gym that will terminate your membership for not wearing tennis shoes, this is the place for you! This is the worst of the mountainsides by far, the staff are rude and ignorant, highly recommend any other gym than this one. very disappointing!
Robert
1 year ago
The worst mountainside by far, it’s tiny, the staff are always very rude, and this personal trainer Steve is and has always been the worst part about this gym. He personally harassed me 3 different occasions, and he feels that his ego is heightened when he’s try’s to ruin my day. Please if you’re reading this go to any other mountain side, this one does not handle their employees very well. I am extremely dissatisfied as an avid gym goer about how disgusting and disrespectful their staff is! Please fix this mountainside.