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Planet Fitness at 1624 Nay Aug Ave, Scranton, PA, offers a clean and welcoming environment for fitness enthusiasts of all levels. The gym's extensive amenities include modern equipment, hydromassage beds, and a dedicated Black Card membership lounge. The staff is generally friendly and helpful, contributing to an overall positive atmosphere. However, there are occasional issues with equipment maintenance and some staff interactions, which may impact your experience.

Open 24 hours most days, Planet Fitness accommodates a variety of schedules, though weekend hours are shorter. Despite some minor inconsistencies in cleanliness and customer service, many find this gym to be an excellent value for its affordable rates and no-judgment policy. Its convenient location in Greenridge Plaza makes it a practical choice for locals.

Pros:

  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Modern and diverse equipment.
  • Hydromassage beds and lounge for Black Card members.
  • Affordable membership rates.
  • No-judgment policy creates a comfortable atmosphere.
  • Open 24 hours most days for flexible schedules.
  • Spacious gym with plenty of machines.
  • Good location with ample parking.
  • Great overall value.

Cons:

  • Occasional equipment maintenance issues.
  • Some staff interactions could be improved.
  • Shorter weekend hours.

Location / Contact

Rating Stats

4.4

out of 5.0

65 reviews
5.0
5 reviews
4.0
16 reviews
3.0
9 reviews
2.0
15 reviews
1.0

Reviews (110)

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l was told the gym is a none judgement gym they should name it to nothing but attitude gym . No ac in the gym as soon as you walk into the door its on after you walk into the gym none its 80 out side. No fan's in the back of the gym with the all the tv's on it gets hot.I do not get why its the same shows every night do they pay for pre-recorded shows. No scale in the locker room some members want to weight there self like my self.

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Great place to workout. Lots of cardio. Massage chairs and hydro massage are a nice feature if your a black card member. Staff is great. Always helpful and friendly. Paul H. is always helpful and great guy.

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Night shift clerk has a cold uncaring and arrogant attitude. Three of the tredmills don't work properly. Staff not at all helpful in answering questions. Spends most of his time on the cell phone with earbuds. Equipment is dusty the floors dirty through out. I don't bother with the locker room and bathroom knowing what to expect. No AC.I don't want to address the problem with your staff. It wouldn't be appropriate. When management is the issue the owner needs to address the problem. The staff failure is a failure in management.

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Normally I love coming to planet fitness at 5 am. Usually I'll go tanning after my workout. This new over night worker is never at the desk. She isn't there when I click in or when I leave. Its extremely inconvenient. I've never had this issue with the staff in the last 2 or 3 years I've been coming to this location.

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Good basic place to work out late at night if you're looking for a quiet and not crowded environment. Staff is usually very friendly. They don't have much weight lifting machines, you'll have to look at other gyms for that. But for the everyday person just looking to stay fit, it gets the job done.

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Edited to five stars because the parking lot lights are on. Thank you!I'm giving one star due to the fact that it is 7:50pm, completely dark out and the parking lot has no lights on the planet fitness side. Not only is this unsafe but it also happens to be raining and since I couldn't see the puddle both of my shoes/feet are soaked. Please consider turning on your lights at dusk for the safety and well being of your customers!

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John and Alex Really helped with my experience here at planet fitness, very professional help with everything here. Showed me how to work machines that I didn't know how to use. Very kind and friendly when you walk into the gym! Very satisfied

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I joined 5 days ago it's been great staff is helpful. And the people nice very clean

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Staff is very cold for the most part, dirty locker room and bathroom. No soap in the showers like other gyms including other Planet Fitness gyms out of the area. New Equipment is about the only plus.

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The staff is kind and helpful they really don't judge anyone. The equipment is great and they are finally getting all new can't wait. Best gym I've ever belonged to I love it. I feel great about me because of planet fitnesses help thanx PF

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 1624 Nay Aug Ave, Scranton, PA 18509, United States .

The contact number is +1 570-348-9599

This service is listed under Gym .

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