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Planet Fitness at 1624 Nay Aug Ave, Scranton, PA, offers a clean and welcoming environment for fitness enthusiasts of all levels. The gym's extensive amenities include modern equipment, hydromassage beds, and a dedicated Black Card membership lounge. The staff is generally friendly and helpful, contributing to an overall positive atmosphere. However, there are occasional issues with equipment maintenance and some staff interactions, which may impact your experience.

Open 24 hours most days, Planet Fitness accommodates a variety of schedules, though weekend hours are shorter. Despite some minor inconsistencies in cleanliness and customer service, many find this gym to be an excellent value for its affordable rates and no-judgment policy. Its convenient location in Greenridge Plaza makes it a practical choice for locals.

Pros:

  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Modern and diverse equipment.
  • Hydromassage beds and lounge for Black Card members.
  • Affordable membership rates.
  • No-judgment policy creates a comfortable atmosphere.
  • Open 24 hours most days for flexible schedules.
  • Spacious gym with plenty of machines.
  • Good location with ample parking.
  • Great overall value.

Cons:

  • Occasional equipment maintenance issues.
  • Some staff interactions could be improved.
  • Shorter weekend hours.

Location / Contact

Rating Stats

4.4

out of 5.0

15 reviews
5.0
5 reviews
4.0
9 reviews
3.0
16 reviews
2.0
65 reviews
1.0

Reviews (110)

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Besides the fact that staff obviously DOESNT disinfect like they say they do, and that there's covid floating around this gym, what more can I honestly say? Oh wait, then there is the "female" at the desk who answered the phone tried to downplay the fact that I have family that literally HAS ONLY LEFT THE HOUSE WITHIN THE LAST 3 WEEKS TO GO TO 'THIS GYM' AND NOW HAS COVID. Yeah, dirty gym! May look clean, but when u have a bunch of lazy people working there who rather use the hour for disinfecting to be on social media, the place isn't. Would definitely give 0 stars if there was an option.And response to the owner-i did call. Read the review! Whoever answered the phone is a joke. Don't worry. Membership cancelled. Can do waaaaay better somewhere else! Your staff doesn't care, why would a manager care!? Maybe you do, because you don't want the review, but they don't care! Not wasting my time.

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I go here frequently. It's always clean and staff is nice and will help you. There are people on all different fitness levels and there are lots of machines and equipment to choose from.

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First time going there it's okay it wasn't really given a tour of the place or how to work any of the machines so it's best if you go with someone that knows how to work the machines there most of the staff is friendly the machines their work but they play nothing good on the TV for you to watch even if they did you couldn't hear them anyways because the buttons to listen to the TVs don't work. I was there for an hour and a half and I say by my standards I received though good workout you could work as hard or as little as you want and there's a variety of machines you could try out. It was not too crowded mostly everyone kept to themselves.

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Just joined earlier this year, and I am very satisfied with my decision! PF is a great place to go for a workout and the employees are very helpful and personable. The facilities are very well-maintained and cleaned/sanitized. Would definitely recommend to anyone looking to join a gym!

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I really like the setup of this particular planet fitness. Tends to stay SUPER busy in the evenings BUT its clean and I like it more than most And we have worked out at over 100 planet fitness locations.

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Only Planet Fitness I've ever been to where the vibe was off.From the staff to the gym patrons, everyone seems to be standoffish here and have their guard up. So many freaking serious faces. No I don't go to the gym for others but this stuck out to me.For example, I badged in behind two other gym patrons and the front desk staff member acted as if we weren't there. She kept her eyes laser focused on her computer and couldn't be bothered to greet any of us.This gym is quite active... At times I feel like I'm constantly waiting for a piece of equipment to become available. During peak hours, if you want to use any of the Smith machines, you'll have to make a reservation 😝The gym is large but has a weird layout where it feels smaller than what it is.If you are a woman, you'll feel like you belong here. The men do not greatly outnumber the women here compared to other Planet Fitness's.Not a bad gym, just not my favorite. I prefer the Planet Fitness across town to this one.

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Very pleased with planet fitness nice equipment nice people there to help if needed

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The hydro massage beds are well worth it with the extra membership well worth the $22 a month

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Great atmosphere extremely clean! Also the staff is super friendly!

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My gal paige miles is the best employee in the building when is crunch time she gets the strap and goes rite to action lol give her a raise Thumbs up yujuuuuu 😂😂 …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 1624 Nay Aug Ave, Scranton, PA 18509, United States .

The contact number is +1 570-348-9599

This service is listed under Gym .

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