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Orangetheory Fitness in Assembly Row is a vibrant workout studio offering diverse and engaging classes led by motivating coaches. Members appreciate the clean facilities, welcoming staff, and the variety of exercises that keep workouts interesting and effective. The studio features convenient parking and is known for its high energy and supportive environment.

However, some members have experienced inconsistencies in customer service and felt the gym's strict policies were unwelcoming. The studio also tends to be crowded at peak times, which might not be ideal for those preferring a more intimate workout experience.

Pros:

  • Motivating and friendly coaches
  • Clean and well-maintained facilities
  • Variety of challenging workouts
  • Convenient 3-hour free parking nearby
  • Welcoming and energetic atmosphere
  • Heart rate monitoring for real-time feedback
  • Great music playlists
  • Equipment is in excellent condition
  • Supportive class environment
  • Helpful front desk staff

Cons:

  • Inconsistent customer service experiences
  • Strict policies on class arrival times
  • Crowded at peak times

Location / Contact

Rating Stats

4.7

out of 5.0

3 reviews
5.0
2 reviews
4.0
4 reviews
3.0
1 reviews
2.0
100 reviews
1.0

Reviews (110)

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Orange Theory's standout is its stellar shower facilities, a welcome retreat after their brutal workouts. The competitive edge with "splat points" adds excitement, but the structured workouts may eventually grow monotonous. In a nutshell, excellent showers, challenging workouts, but potential for workout fatigue over time.

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I’m town visiting my daughter and I Arrived thinking I was going to a different studio but so glad I stayed and waited for the next class! The staff were so friendly and nice, plus free parking and this location didn’t have an up charge 😀Overall great experience! LOVED THE CLASS …

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Love love love this OTF location. The coaches are motivating, the space is clean, and the best are lit. 🔥 …

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I’ve been doing OTF for about 3 months now and I can’t say enough good things about it. My home studio is in Waltham since my office is out there but I love coming to the Assembly one more. Coach Ryan and Coach Emily are easily the best coaches I’ve ever had. They make each workout fun and really want you to do your best. If you haven’t tried your first class, get on it! You don’t be disappointed.

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Had a wonderful first-time workout with coach Emily at this location! She was SO thoughtful during the introductory session, and her playlist totallt rocked. Claire at check-in was also SUPER nice. All around a GREAT experience. Thumbs up Orangetheory!

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Thank you for the 5-star review, Erin - We are grateful to have you as a member of our Orangetheory family!

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Everything is amazin!! We workout and don't see the time goes... The staff, the place, equipment, the vibe, everything is absolutely enjoyable!! I'm in love and workout never were so good!!

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OTF is great! Hits all different muscle groups and the rotational aspect makes every time a full body workout.

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Terrible place, will never come back again. Staff called me during working hour. After the call, I Signed up for the first free class at 7:45pm, never been to this area before, I was told by its staff parking is easy but it took me 20min to park. There was no sign outside the building, took me another 10min to find the actually studio. I was late for 5min and the door was already closed, there is no front desk, I had to wait outside for 10min until someone showed up and told me I can not join today. I ended up talking to another studio on the same floor, the front desk is much more helpful and welcoming, I signed up their membership.========= response =========During my initial phone call, it was not communicated to me that a health examination and a waiver would be required prior to my first workout. I was only asked if I could arrive 20 minutes early to speak with the coach, which left me unprepared for the expectations set upon arrival. Furthermore, after waiting outside for 10 minutes, I found the staff's response rather indifferent, lacking warmth and welcoming. Unfortunately, no further explanation or follow-up was provided regarding this issue. These circumstances culminated in a less than satisfactory experience.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 110 reviews.

The address is: 383 Revolution Dr #1135, Somerville, MA 02145, United States .

The contact number is +1 617-702-4426

This service is listed under Gym .

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