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Planet Fitness on NW Blvd in Spokane, WA offers a budget-friendly and welcoming gym experience suitable for all fitness levels. As an open 24-hour facility, it provides members with flexibility to work out at their convenience. This location includes various amenities, such as a wide range of exercise machines, massage chairs, and tanning beds. Customer service receives mixed reviews, with standout staff like Angel and Samantha enhancing the member experience, while some users report inconsistent maintenance and cleanliness issues. Overall, it's a solid option for casual gym-goers seeking affordability and convenience.

Pros:

  • Affordable membership prices.
  • Open 24 hours.
  • Friendly and welcoming staff, especially Angel and Samantha.
  • Wide range of exercise machines.
  • Includes amenities like massage chairs and tanning beds.
  • Clean and well-kept equipment.
  • Convenient check-in with the app.
  • Non-judgmental and inclusive atmosphere.
  • Spacious gym areas.

Cons:

  • Inconsistent maintenance on equipment.
  • Cleanliness issues reported by some users.
  • Challenging cancellation process.

Location / Contact

Rating Stats

4.0

out of 5.0

27 reviews
5.0
11 reviews
4.0
11 reviews
3.0
14 reviews
2.0
47 reviews
1.0

Reviews (110)

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I am so impressed with the changes that are happening with this gym since Brook has taken over as manager. The bathrooms have been fixed and are much cleaner than they have been in the past. The staff is now more alert, makes an effort to clean the floors and exercise equipment, and even greets you as you come into the facility. Brook has made a conscious effort to maintain and fix the broken or run-down equipment, which takes time when having to order parts and then have the techs come in to fix the broken one when the parts come in. It takes time to fix issues with the equipment and the staff when things have been run so poorly in the past. Brook and her staff are doing a great job with establishing and maintaining a more enjoyable experience for its members. Thank you.

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I’ve been a member at NW Blvd for over four years and the condition of the gym right now is worse than it ever has been. The door on the only private dressing room in the ladies locker room has been off its hinges for almost a year. There are machines down that have been down for months, and it’s becoming painfully obvious how little attention is being paid to maintenance. All that happens when you email in to discuss this is you get told to talk to the manager. I have talked to the manager who does not have a clear timeline on any repairs. Some of these repairs are as simple as replacing bolts. Two machines were missing pins and were down for over a month. Speaking to the manager doesn’t work, emailing concerns doesn’t work. How is a paying customer supposed to justify a gym membership at a gym that no longer maintenances equipment. So disappointed in the continued lack of response on this issue.Ironically as you can see, the owner yet again requested pics emailed to [email protected] even though I posted them directly in the review. It’s as if the intention is to keep the customers pointing out the concerns about the condition of the gym in an endless loop of useless communication all while the maintenance of the equipment continues to be ignored. This is an absolute joke.

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Great gym, great staff. Joanna is super friendly and always smiling every day. Highly recommend this gym

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Joanna and Jordan are both a joy to see in the morning. They are both very personable and helpful whenever you need help or have a question. Thank you for such wonderful employees. Kerry

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Planet Fitness is under new management and newer staff members… the place is turning around for the better!!! So happy to see the changes that are happening!!! Great job Team!! Keep up the terrific work you all are doing, it’s making a huge difference!!! I applaud you all 👏Please disregard old photos. PF doesn’t look this way anymore I just haven’t figured out how to remove them yet 😃

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It's a great atmosphere. The only issue is that it's SO crowded and the areas I want to use I typically have to wait. I was surprised to learn there's only one in this area. Hopefully they can get more of their weight lifting machines set up or perhaps just expand and get a whole new store. 😁 …

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I like the staff. The location isn't great but ok. BUT, the equipment is not maintained well. There are machines that have been broken for months, just needing a pin or a pedal. The coat rack has fallen off the wall and the paper towel holder in the ladies room is missing. Really considering taking my membership elsewhere. Don't know if the Black Card is really worth it... buyer beware!

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Tons of broken equipment seems like it takes ages to get something fixed. Employees tell you to write a bad review just to get the owner’s attention, who doesn’t care about this location, which is quite obvious. I guess you get what you pay for…

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There are great things about planet fitness and there are not great things about the whole planet fitness concept.2 top things I enjoy about it are :1. The concept/idea that everyone is welcome regardless of fitness level and body composition.2. The fact that I can use any planet fitness in the country at anytime as I travel a lot.The main thing I do not enjoy about planet fitness is more of a personal issue.Going back to the "everyone is welcome" concept.I 100% understand what gym-intimadtion is. I'm a mountain guide and a big part of my job is to provide the security and unbiased leadership and encouragement to my clients regardless of their abilities so that they can focus and accomplish their goals.I want to believe that this is the concept behind planet fitness' "lunk alarm" and signage.However, i feel that it is very sexist as all signs depict a man; grunting, dropping weights and drinking from a gallon jug all while wearing a "lifting" tank top.While I agree that, that image could be intimidating to some... It is not the normal clientele at PF."Gym bros" or "lunks" simply do not choose planet fitness to workout at.What I do see and often find offensive and sometimes intimidating (sometimes get an evil eye if anyone remotely glances their way) but often more just frustrating, than anything are the young Instagram women wearing hardly anything at the gym, taking over sections/machines and creating their little mean girls club.I see the reaction from mostly other women ... It is often the reaction of intimidation and often "normal" women avoid the whole area where these IG "models " (most don't really workout at all) take over.Guys avoid it because we just don't want to hear it from them if we simply want to know when/if they're done with a machine.So, in conclusion. If you're going to stereotype a "lunk" and single men out, i believe that you should do the same for the half naked IG club of mean girls intimidating the clubs by taking over sections and hindering others' workouts.Thank you.

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This place takes the whole "no judgment" thing to a ridiculous level. They don't even have scales to weigh yourself. PSA: If a doctor tells you that you need to lose x-lbs it's not a judgment. Also, anyone who's looking to cancel their membership, they're gonna make you jump through hoops to get it done. It's much simpler to just have your bank block the transaction.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 1617 W Northwest Blvd, Spokane, WA 99205, United States .

The contact number is +1 509-850-9585

This service is listed under Gym .

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