Syracuse Fitness Store, located at 2922 Erie Blvd E, Syracuse, NY, offers a wide range of exercise equipment, from basic home gym setups to advanced commercial machines. Known for their helpful and knowledgeable staff, especially Andy and Wayne, the store prides itself on excellent customer service. They provide delivery and assembly services, ensuring a seamless shopping experience.
Customer reviews highlight the store’s transparency, with no pressure tactics, and focus on finding the right equipment for each customer. However, there have been some complaints about the prices and customer service. Overall, Syracuse Fitness Store remains highly recommended for its quality products and professional support.
Pros:
- Wide range of exercise equipment.
- Knowledgeable and helpful staff.
- Excellent delivery and assembly service.
- No high-pressure sales tactics.
- Competitive pricing without COVID markups.
- Transparent recommendations based on customer needs.
- Clean and well-organized showroom.
- Strong post-purchase support.
- Consistent positive customer experiences.
Cons:
- Some items are pricier compared to online stores.
- Occasional stock issues on lower-end models.
- A few complaints about initial customer service interactions.
Location / Contact
- Address: 2922 Erie Blvd E, Syracuse, NY 13224, United States
- Phone:+1 315-446-4136
- Website:syracusefitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 2922 Erie Blvd E, Syracuse, NY 13224, United States .
The contact number is +1 315-446-4136
This service is listed under Exercise Equipment Store .
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Annamarie Burke
2 years ago
Thank you Annamarie for the 5 Star review! We really appreciate the support.
Terry Madore
2 years ago
Jack Uzunoff
2 years ago
Great equipment/Great service
Donald Maitland
2 years ago
Nice clean sales floor, friendly and knowledgeable staff.
Carolyn Crews
2 years ago
Service was very nice.Thank you
Caleb
2 years ago
Andy is the best. Helpful and great selection of fitness items. You don't need to go anywhere else.
Mark Hoxie
2 years ago
Great selection for all price ranges, great service, and super fast. I'll never buy another piece of equipment from anyone else.
American Life
2 years ago
For a store that has soooo many models they say they are out of stock on all the lower end stuff which makes you buy the higher end stuff. I asked if they would consider selling a floor model and they said " absolutely not" dont go to this place. You want exercise equipment and pay a 3rd of the cost go online
Phil Saporito
2 years ago
I can not say enough good things about this family owned business! Quality equipment for home use all the way up to big commercial piece's that we purchased. They want above and beyond to accommodate us and to help us load everything. I could not recommend them enough!
J z
2 years ago
Great store, with great service! They had a lot of quality barbells, weight plates, and collars in stock. They helped me find everything on my list and encouraged me to look around for anything else. I can't wait to go back.