Syracuse Fitness Store, located at 2922 Erie Blvd E, Syracuse, NY, offers a wide range of exercise equipment, from basic home gym setups to advanced commercial machines. Known for their helpful and knowledgeable staff, especially Andy and Wayne, the store prides itself on excellent customer service. They provide delivery and assembly services, ensuring a seamless shopping experience.
Customer reviews highlight the store’s transparency, with no pressure tactics, and focus on finding the right equipment for each customer. However, there have been some complaints about the prices and customer service. Overall, Syracuse Fitness Store remains highly recommended for its quality products and professional support.
Pros:
- Wide range of exercise equipment.
- Knowledgeable and helpful staff.
- Excellent delivery and assembly service.
- No high-pressure sales tactics.
- Competitive pricing without COVID markups.
- Transparent recommendations based on customer needs.
- Clean and well-organized showroom.
- Strong post-purchase support.
- Consistent positive customer experiences.
Cons:
- Some items are pricier compared to online stores.
- Occasional stock issues on lower-end models.
- A few complaints about initial customer service interactions.
Location / Contact
- Address: 2922 Erie Blvd E, Syracuse, NY 13224, United States
- Phone:+1 315-446-4136
- Website:syracusefitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 2922 Erie Blvd E, Syracuse, NY 13224, United States .
The contact number is +1 315-446-4136
This service is listed under Exercise Equipment Store .
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Hashmat Masroor
4 years ago
Lots of options and excellent service customer service.
Gene Karnes
4 years ago
Best place and best prices and selection
JPM
4 years ago
Great products, great service and an overall great experience.
Andrew roden
4 years ago
Love this store. Got my squat rack and rower here. Great customer service.
Daniel Pisegna
4 years ago
Great place. Very knowledgeable, very friendly. If they don't have something they can order it for you. Highly recommended.
Matt S
4 years ago
This place has the best cardio and work out equipment in Syracuse. Their customer service and prices can’t be beat. I’ll buy more there soon and it’s Highly recommended
Sarah Bailey
4 years ago
I shop at several different places for an elliptical machine and Syracuse fitness had the best selection, best pricing, and great service. I highly recommend getting all fitness/exercise equipment here.
Christian Komanecky
4 years ago
Wow, what a great experience! I not only saved a ton of cash, I felt as if I just spent a day at the spa! I was interested in a much bigger and more expensive gym package than I settled for. The gentleman that helped me didn't try to push me towards the Cadillac (as I thought I needed), he made me feel comfortable in the Accord! I told him my wants, needs and concerns; and he addressed each one single handedly. I felt like I needed to pay him for the tutorial, as I just received a PHD in Nutrition and Fitness. Can't say enough about the knowledge and friendliness of the staff! The place was extremely clean too!
Joseph Resti
4 years ago
Bought an elliptical from Syracuse Fitness about a year ago. Extremely helpful and knowledgeable in the store, smooth delivery and set up the next day, and most importantly continued great customer service after the sale. Highly recommend!
Andrea Archino
4 years ago
Love this family owned and operated business. I bought a bike from them years ago that’s still kicking. I have reached out with questions and support over the years and always receive exceptional service. Syracuse Fitness has my loyalty, for sure!