Syracuse Fitness Store, located at 2922 Erie Blvd E, Syracuse, NY, offers a wide range of exercise equipment, from basic home gym setups to advanced commercial machines. Known for their helpful and knowledgeable staff, especially Andy and Wayne, the store prides itself on excellent customer service. They provide delivery and assembly services, ensuring a seamless shopping experience.
Customer reviews highlight the store’s transparency, with no pressure tactics, and focus on finding the right equipment for each customer. However, there have been some complaints about the prices and customer service. Overall, Syracuse Fitness Store remains highly recommended for its quality products and professional support.
Pros:
- Wide range of exercise equipment.
- Knowledgeable and helpful staff.
- Excellent delivery and assembly service.
- No high-pressure sales tactics.
- Competitive pricing without COVID markups.
- Transparent recommendations based on customer needs.
- Clean and well-organized showroom.
- Strong post-purchase support.
- Consistent positive customer experiences.
Cons:
- Some items are pricier compared to online stores.
- Occasional stock issues on lower-end models.
- A few complaints about initial customer service interactions.
Location / Contact
- Address: 2922 Erie Blvd E, Syracuse, NY 13224, United States
- Phone:+1 315-446-4136
- Website:syracusefitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 2922 Erie Blvd E, Syracuse, NY 13224, United States .
The contact number is +1 315-446-4136
This service is listed under Exercise Equipment Store .
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David Furney
5 years ago
Great selection of top of the line, gym quality equipment.
Douglas Linquest
5 years ago
Can't speak highly enough about the quality of people and service at the Syracuse Fitness Store. I purchased a True bike about 4 years ago. Had an initial problem w/ the display LED's burning out. They came in and immediately replaced the full electronics unit. Just this week, I needed a replacement band for the heart monitor strap. For a low dollar value item like that, they couldn't find one in inventory, but searched around and found the item off the floor to take care of me. Great company.
Justin Niedzialek
5 years ago
This is why brick and mortar stores are still important, the knowledge and customer service are absolutely the best. They were patient and explained everything to make an informed decision. Just recently when we needed a small replacement part they helped us with the same service as the day we were shopping for the treadmill itself.
sadhara brar
6 years ago
Top
Dennis Kelly
6 years ago
The best place to go for fitness equipment. Best staff, friendly and incredibly respectful. Andy and his staff will help you get exactly what you need. Great prices and great local business. Support local businesses. Highly recommend Syracuse Fitness store.
Jag Amitaba
6 years ago
These guys are great...Top quality and they know what they are doingI have bought three pieces of equipment from them. If you want the good experience and service that come from working with real professionals these are your guys. I could not be happier
Bill Yost
6 years ago
I started building a home gym several months ago and I couldn't be happier with the service I've received from the store staff. My equipment was delivered on time by a respectful crew and put together with the utmost professionalism. I am currently working out of state until April, and when I return home I plan on completing my home gym and buying several more pieces. I would highly recommend this store. Bill Yost
George Rossi
7 years ago
Andy and his team rock. I highly recommend Syracuse Fitness if your tricking out your home gym. The service after purchase is beyond compare.
Pat Splat
8 years ago
Super friendly guys. No pushy salesmen.
Josiah Kelly
10 years ago
They have everything and good reasonable price! Employee done good job to help me choose right equipment and satisfied with it.