Crunch Fitness - Lakewood WA

Great gym! Everyone is very helpful and have never had any problems with staff.New things since re-opening:- Masks are required throughout the gym now.- Women's locker rooms restroom only - no lockers or showers.- They moved some cardio machines into the studio to give people more distance and closed every other machine.- Small bottles w/ towels so you can carry them anywhere with you (very convenient!).- I've seen employees walking around and cleaning equipment as well.I usually go in the morning so it's not as crowded, but after re-opening, I have noticed more morning people than before (probably due to the other gym down the street closing down).I love this gym, especially for the price point. Plenty of equipment including 2 squat racks, a couple free barbells w/ barbell holders so you can squat/DL elsewhere in the gym if needed, tons of cardio machines.

Good gym, great hours. Best times to avoid the crowds are early in the morning and late at night. Only complaints are that there is only one of each of the really popular machines (i.e squat rack with lift platform) and they are always taken by obnoxious patrons that sit on them for an hour. Other than that good gym, employees, and nice equipment!

Crunch Fitness will help you with all you're physical fitness needs! Excellent friendly knowledgable staff will help you achieve your goals. Check them out for yourself! Sincerely yours member, Steve Mccaleb

Great gym, good enviroment and clean. I signed up as soon as I walked in. The reps at the front desk were very helpful.

Excellent equipment, really cool staff, I like the fact that the gym is CLEAN and you can do a lot of different workouts there. There’s also a terf area to do sprints I thought that was really dope.

Great location! Always friendly staff greeting you. Equipment clean and well kept. Enjoy using it with my 14 year old daughter who recently joined and is loving it!

Crunch is great! All staff I have worked with have been friendly and helpful. There is no pressure to buy sessions or products. Building is always clean and in good working order.

If you sign up for a month to month contract do it after December 15 or you'll have to pay the annual fee before actually being a member for a year. My issue is that I was only working in the US for three months... so I payed the annual fee twice in that time. Kind of a let down as I could have gone to a better gym for the price it ended up costing me. Good work CRUNCH you made my black list.

The club works out so far with my busy schedule. As a peak member, I have the opportunity to utilize the club's classes. The instructors motivate and encourage me to "stick with it" and not give up on exercising. Veronica and Jay are really most professional class firness instructors. They are real! They naturally stand behind their credentials and totally act like they care as fitness mentors and, mostly, do not judge any of us as they help each one of the members out, therefore, I am getting my money's worth. Both Veronica and Jay make sure we get full benefit from their classes and I appreciate their professional stanze. Thank you!

The major complaint would be Saturday hours. I get up early (5am usually), and like to get my workouts done without missing time with my longer sleeping family. I can’t do this with Crunch... I’ll probably have do do a 24 hour gym after the contract runs out. It’s unfortunate and I wouldn’t have joined had I realized this issue. My fault, though, for not checking. Still an issue.Hey Crunch, I’d love to stay with you guys! 5 am weekend openings, put it on your todo list will ya? There is an ‘early crowd’ demographic that cares about it to the tune of three stars or more.The minor complaint is the cleanliness. The cardio equipment is often filthy. I get that a cleaning schedule for so much equipment is hard to maintain, but three weeks running the elliptical machines have been dusty, drink dripped, and generally gross on the base and other parts. I did notice that the parts cleaned by the customer were decent. I don’t do treadmills so I haven’t noticed whether or not they were clean.Last complaint: The cleaning staff put their dirty vacuum on the locker room’s counter opposite the sink. If I’m putting my personal items on this counter I don’t want to have to worry whether grit or grime is going to get on them from the counter. Come on guys... You’ve all seen how filthy vacuums can get and what they’ll drop.Update: I went in this weekend and the locker room was filthy. The floors were filthy, the mirrors in the gym were terrible, and especially the the toilet and urinal were abysmal. I couldn’t finish my workout with my usual striking routine because a class had commandeered the space surrounding the punching bags and apparently, though they weren’t even touching the bags, I was told not to use them. I wasn’t told this would be the case when I signed up.Also, the elliptical had some sort of grime on it that I hadn’t realized I had been holding on the rails. I am, at this point, near furious at the idea of putting my hands to my face with someone else’s nastiness on them. Heath hazard.The last straw was the customer service. When I voiced my concerns to the staff, I was met with indifference and told I couldn’t speak with the manager though he was there. There was no concern, apology (not expected but would be appreciated), or even possible solutions given upon informing them.This is a far cry from the assurances that I was given when I signed up. The staff here so far I guess are just friendly until they lock you into a contract. Based on my experiences so far I’m offering this review as your warning. Stay away.