Planet Fitness located at 817 E 72nd St, Tacoma, WA, offers a welcoming environment with numerous machines and clean facilities. The gym is known for its friendly and professional staff who often receive praise for their exceptional service. The amenities include tanning beds, massage chairs, and a wide variety of workout equipment. This location maintains a clean and organized space even during peak hours. However, some customers note issues with equipment availability and inconsistent enforcement of rules.
The gym is also praised for its affordability and convenient hours, although some have experienced difficulties with membership cancellations and the behavior of certain patrons. The facility provides a judgment-free workout space, ensuring a comfortable experience for all members. Overall, Planet Fitness Tacoma Eastside offers a solid gym experience, especially for those seeking value and convenience.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Wide variety of workout equipment.
- Affordable membership options.
- Convenient hours of operation.
- Tanning beds and massage chairs available.
- Judgment-free workout environment.
- Spacious gym with plenty of machines.
- Security and ample parking.
- Supportive personal training classes.
Cons:
- Difficulty with membership cancellations.
- Inconsistent rule enforcement.
- Some equipment availability issues during peak hours.
Location / Contact
- Address: 817 E 72nd St, Tacoma, WA 98404, United States
- Phone:+1 253-475-5689
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 70 reviews.
The address is: 817 E 72nd St, Tacoma, WA 98404, United States .
The contact number is +1 253-475-5689
This service is listed under Gym .
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Erin Hammonds
11 months ago
The gym itself has a good setup and I really enjoy the amenities...the equipment is not the best in my opinion, however I am a hammerstrength fan and been one for many years! It's convenient and I've had really great experiences interacting with some of the employees. Katie is very professional and personable as well! She's always very helpful and she gave me a tour. Devon is also very polite and respectful & professional as well.
Geoffrey Flores
11 months ago
Plenty of machines, even when the parking lot looks full. 4 men’s showers and say use locker room.Has stand up and bed tanning, and massage chairs like you see in the mall.
Chad Dennis
1 year ago
This is my favorite location! PF has helped me get my fitness back on track. Thank you!
Richard Zeeb
1 year ago
Had to edit this review so many times that it’s honestly ridiculous. Don’t even bother with Planet Fitness. It’s cheap and the equipment is not bad at all, but literally NOBODY has a whole lot of great things to say. Especially with how you can sign up in minutes online to start paying them and the only way to cancel is by either coming in to the EXACT building you signed up in or by mailing the paperwork to the EXACT building you signed up in. No way to cancel online or over the phone.I started working out here AFTER the pandemic settled because it was 24hrs and has since changed its hours until 11pm on weekdays and 9pm on Friday and Saturday? How does that even make sense? It was also affordable and fairly local. But the problems I’ve had seem to happen every few months. I’ve had people be so loud slamming weights and having the longest phone conversations, not even trying to be be quiet, step outside, or keep it short and have seen nothing done which is honestly not a huge deal to me, I’d get over it. But when I accidentally slam a weight literally 1 single time on a machine I had not used before, an employee takes the time to walk all the way over to me and tell me it’s not allowed. Rules are fine but how about some consistency? Still, not the I could move past it.After my year long membership ended, I signed up again for month to month and the first day back only days later, I was not allowed in because I didn’t have my ID. Consistently at your gym all year where employees even know who I am. I’m in your system that has a PHOTO OF ME IN YOUR COMPUTER THAT ANY EMPLOYEE CAN SEE. But since I don’t have my ID, I am not allowed in. All of this would have been MAYBE reasonable, if at any point ANYWHERE I had been informed of this.I come in one day and I’ve always checked in with the app on my phone but my phone was dead. I didn’t think there would be any issue. I was told I was REQUIRED to pull up the app on my phone to be allowed in. I let them know that I had it but it was dead, that I’ve been coming into this gym a few days a week for over a year and that they can look me up in their system and that I had my ID this time to prove it. He told me he could not. After a bit more back and forth, this man LET ME ANYWAYS and told me “We CAN, we’re just not supposed to.”Uhm. Excuse me, WHAT? Hahahaha. That’s so crazy. Idk who’s making the calls at this place but they are NOT qualified to do they’re job and should certainly look for employment elsewhere and ASAP.And the BIGGEST red flag would be that I found out my parents have been being billed by planet fitness for some time now AFTER cancelling their membership. When they called about it, the reasoning was that my dads name was still in their system. Our first and last name our the same and they were looking at mine. He’s never STEPPED FOOT in the gym I go to. They didn’t really help with the situation at all and honestly, at that point are just stealing money. I’ve had the club manager contact me to help satisfy me which is the only reason I’ve kept going there so long and rewriting this review but honestly it’s not worth the effort. You can try to fix problems all you want but I’d rather just go somewhere that will focus more on preventing them :)Definitely will be spreading the word, too.Started going to 24hr fitness and life is just easier 💙
Tommy Sun
1 year ago
always really chill staff and clean equipment
Maria ramos (Chari)
1 year ago
Friendly staff. Only wish they close at 11pm on weekends as well. Other than that, I enjoy coming in and working out.
Niah Jackson
1 year ago
I really like Planet 🌎 Fitness on the Eastside in Tacoma Washington.At first I was a tad bit skeptical because of the area, but don’t judge a book by it’s cover. I’ve been a member to this gym for Four years and I’m pleased with gym.Great customer service, friendly environment, clean gym .I’ve gone to other planet fitness in Tacoma like the one by TCC and the one in north Tacoma. Both gyms were NO where as clean as the gym on the Eastside Tacoma !
Sinéad Prosser (REBELGIRL)
1 year ago
Keeps charging me even though I've quit! Super annoying!It's seems they only hire stoned 18 year olds to work there.
Leilani Hayes
1 year ago
I love this location I live closer to the U.P. planet fitness but I drive out of my way because the staff are friendly, attentive and I don't have to wait for machines I want to use.
Gagandeep kaur
1 year ago
It's good place to workout without any judgements even though they provide trainer