Planet Fitness in Tempe, AZ, offers a clean and friendly environment ideal for individuals seeking a comfortable workout space. Located in the Southern Palms Shopping Center, this gym is known for its welcoming atmosphere and ample equipment. Open 24 hours most days, it allows flexibility for members to visit at their convenience. The staff is frequently praised for their friendliness and willingness to help, making it a great option for both beginners and experienced gym-goers. However, some members have raised concerns about safety and equipment maintenance.
While many appreciate the judgment-free zone and affordable membership rates, there are several complaints about the hygiene in locker rooms and the behavior of some staff members. Overall, Planet Fitness provides a solid experience for those looking for basic gym amenities in a supportive environment.
Pros:
- Friendly and helpful staff
- Very clean environment
- Judgment-free atmosphere
- Never overcrowded
- Open 24 hours on most days
- Affordable membership rates
- Ample cardio equipment
- Hydro massage and Total Body Enhancement for Black Card members
- Free training sessions available
- Conveniently located in a shopping center
Cons:
- Reports of equipment wear and delay in maintenance
- Concerns about safety and presence of non-members in facilities
- Issues with billing and membership cancellation processes
Location / Contact
- Address: Located In The Center East Of Sprouts, 3122 S McClintock Dr, Tempe, AZ 85282, United States
- Phone:+1 480-361-4200
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: Located In The Center East Of Sprouts, 3122 S McClintock Dr, Tempe, AZ 85282, United States .
The contact number is +1 480-361-4200
This service is listed under Gym .
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Madhan Vadlamudi
1 year ago
Very well maintained and less crowded, staff is super friendly.
Natek
1 year ago
Sorry, not impressed. People at the front too lazy to scan the barcode, too lazy to put the paper towels in the dispensers, equipment broken, the leg machine had so much hair and grime at the bottom. Sorry I can’t.
Lindsey
1 year ago
Got my first ever gym membership and brought my friend with who had never ever been to any gym before. Ethan was working the night shift and I told him that we had no idea what we were doing and asked for a quick tour and explanation of how things work. Not only was Ethan super nice, but he didn’t make us feel like we didn’t belong even though we felt totally out of place walking in. The environment was surprisingly welcoming for such a large gym. Ethan answered all my questions and never once did he make us feel judged or stupid for asking.
Cristian Lopez
1 year ago
An amazing gym with lots of equipment! Never too busy and has the nicest staff!
Emily Paglia
1 year ago
Trainer was outside flirting with a young girl when I got there. Tried canceling my membership and he told me I would still get charged. Not intelligent or helpful staff in any way.
Orlando Ramirez
1 year ago
I was not happy about having to share the locker room with homeless people. The front desk staff does not care if these people just walk right through without having to scan in. I don't feel safe going into the locker room or in the showers when these people are hanging out in there the whole time. I was not aware that these restrooms and showers were open to the public. I won't be coming back to this location.
Lloyd Ransom
1 year ago
Love this location! The manager Sean is very helpful and his team is very welcoming and understanding.
Cheryl Chambers
1 year ago
Friendly non-judgmental staff. Staff is always willing to help me with my fitness needs. The facility is very clean all the time. Highly recommend this location.
Mr Man
1 year ago
It's an alright location but showers are not the Planet Fitness standard. Small with no place to put your stuff.
Tadeo Gonzalez
1 year ago
I like the vibes in the gym and the workers are nice and chill, everyone does their own thing at the gym so you don’t have to worry about people looking at you.