single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness in Tempe, AZ, offers a clean and friendly environment ideal for individuals seeking a comfortable workout space. Located in the Southern Palms Shopping Center, this gym is known for its welcoming atmosphere and ample equipment. Open 24 hours most days, it allows flexibility for members to visit at their convenience. The staff is frequently praised for their friendliness and willingness to help, making it a great option for both beginners and experienced gym-goers. However, some members have raised concerns about safety and equipment maintenance.

While many appreciate the judgment-free zone and affordable membership rates, there are several complaints about the hygiene in locker rooms and the behavior of some staff members. Overall, Planet Fitness provides a solid experience for those looking for basic gym amenities in a supportive environment.

Pros:

  • Friendly and helpful staff
  • Very clean environment
  • Judgment-free atmosphere
  • Never overcrowded
  • Open 24 hours on most days
  • Affordable membership rates
  • Ample cardio equipment
  • Hydro massage and Total Body Enhancement for Black Card members
  • Free training sessions available
  • Conveniently located in a shopping center

Cons:

  • Reports of equipment wear and delay in maintenance
  • Concerns about safety and presence of non-members in facilities
  • Issues with billing and membership cancellation processes

Location / Contact

Rating Stats

4.4

out of 5.0

16 reviews
5.0
9 reviews
4.0
4 reviews
3.0
13 reviews
2.0
68 reviews
1.0

Reviews (110)

author-img

Its a nice gym. I signed up for the black card before knowing that Smith machines are dangerous so im not a fan and now im locked in for a year. Hate that they don't have a 30 day trial period. I have to find substitute workouts for squats and deadlifts.Other than that the gym is clean and well mixed crowd so no pressure to look a certain way or perform with massive weights.

author-img

I love the gym! it's pretty clean and decent for me. im just getting back into a workout routine and im pretty confident about this new journey all over again. everything is labeled clearly and they have stations that have certain body parts. all the machines are coordinated perfectly like cardio is cardio, arms are in one area, legs, thighs and glutes in another. but anywho im bout to go work out ! lol

author-img

The East Tempe Planet Fitness is an excellent gym!! The management is serious about cleanliness! I go there almost every night, and the night Manager (Faye), and her team, are always hard at work keeping the gym squeeky clean, and keeping all the hand sanitizer dispensers and disinfectant spray bottles full! The only complaint I have is that I have witnessed several clients not cleaning thier machine after using it. With the current situation, I think management needs to emphasize this, by writing something on a whiteboard or putting up signs, and being on the lookout for violaters.

author-img

I called in today because I recently cancelled my membership. Mostly because I am not quite yet comfortable with coming in yet. But I inquired about the annual fee as I didn't feel it was necessary to pay for an annual fee for a year I would not be using the gym. The rep that answered the phone advised me unfortunately they cannot because they had a cutoff date for the cancellation requests to not be charged fees. I must have missed the email (my fault) but I wanted to leave a review because I am guessing they will be getting a lot of these types of calls and they probably dont end like mine did. I understand I made the mistake and I will accept that. Not to mention I fully plan to come back to the gym once things get back to some sort of "normal". I wanted to say that I will gladly accept my mistake and look at it as a donation to the gym for the extra hard work they are doing to keep others safe. Thanks for the hard work and I look forward to rejoining your gym hopefully again soon!!!

author-img

Great place to work out. Staff is friendly and always cleaning."Trainers" do nothing. Won't help even when asked. Can't even get a spot from them. Only bad thing about this gym.They're a waste of money!Rest of staff and equipment etc. is tops!

author-img

Just started back. Manager Andrew of the Thomas location in Phoenix worked with me to get my past due balance paid which was awesome. This Location is closer to me. People are nice and it's very clean. Covid restrictions in place with sanitizer and cleaning products readily available. Can't wait to go backšŸ˜ ā€¦

author-img

Staff is very unprofessional it would be nice to be acknowledged at check in even a simple ā€œHIā€ would be nice. Staff is to busy discussing there weekend plans to even look your way. Menā€™s bathroom is always a mess it was a mistake joining canceling soon and going back to EOS.

author-img

I finally got my body back to the gym! Was very pleased with how clean the facility is and noted Planet Representatives moving around the gym cleaning. Of course, I try to avoid busy prime time hours of the gym due to Covid. I'm retired and enjoy exercising without a mask during the off peak hours of the gym. My favorite hours to go are after lunch until 4pm.

author-img

Very happy with the range of machines and workout areas. The staff are all very friendly and helpful. This is one of the best kept gyms I have been to. Staff is constantly cleaning and everyone is good at cleaning machines when they are done. People seem to mind thier own and no judgement at all. Very happy with my choice to join.

author-img

This place is average and fine. The staff donā€™t acknowledge you at all or anything but who cares? Just be weary when you cancel you have to physically go down there and beg. Even if itā€™s past the 12 months. They offer no online or convenient option. I guess my fault for not reading every word of the deal. Iā€™d love to find a non shady gym.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: Located In The Center East Of Sprouts, 3122 S McClintock Dr, Tempe, AZ 85282, United States .

The contact number is +1 480-361-4200

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos