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Genesis Health Clubs - Topeka North offers a spacious, clean, and welcoming environment for fitness enthusiasts of all levels. Located at Topeka Commons, the gym features a variety of modern equipment, individual and group classes, and accommodating locker rooms. Numerous reviewers praise the friendly and knowledgeable staff, which contributes to a positive workout atmosphere.

However, the club has faced criticism for issues like miscommunication regarding memberships, unreliable morning staff, and deceptive contract practices. Despite these concerns, many members appreciate the wide range of facilities and personalized support from trainers.

Pros:

  • Friendly and knowledgeable staff
  • Clean and well-maintained facilities
  • Spacious environment with modern equipment
  • Wide variety of classes
  • Professional and motivational trainers
  • Convenient location at Topeka Commons
  • Locker rooms are clean and well-kept
  • Premium amenities like shake bar and steam room
  • Warm, welcoming atmosphere
  • Accommodates social distancing measures

Cons:

  • Deceptive membership contract practices
  • Morning staff reliability issues
  • Issues with prompt response to complaints

Location / Contact

Rating Stats

4.3

out of 5.0

8 reviews
5.0
5 reviews
4.0
3 reviews
3.0
10 reviews
2.0
34 reviews
1.0

Reviews (60)

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I love exercising at Genesis,, there are so many amazing workouts available. The employees are always very nice, friendly, and helpful and they have so many available programs for you. I am so glad that I had the opportunity to sign up.

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I would rate 0 stars if possible.. Do not, and I repeat, DO NOT waste your time with this company, sign up for Colaw or Crunch if you're looking for a membership in the Topeka area. Genesis solely cares about how much money they can scam out of you and meeting a monthly contract quota. I work nearby this club and was bothered everyday by one of their Fitness Advisors to sign up with them - texts, calls, and showing up at my work every single day, sometimes twice even after repeatedly expressing no interest in a membership! I explained numerous times that I wasn't interested in a contract because I knew that in the next year I would be moving and was unsure if there would be a club nearby wherever I decided to go for school. I was told by the FA who signed me up that if I were to move somewhere farther than 40 miles away from a club, I would be able to terminate my contract early without paying the buyout fee if I provided proof of address. Fast forward a year, I just got accepted into a college out of state and call to cancel my membership, wondering what kind of documents they would prefer as proof of new residency and was told that they have no record of this promise made by the FA who no longer works there meaning they are unable to honor it, so basically it was all made up in order to get me to sign the contract so this man could meet his quota. He was absolutely desperate to get me to sign that he would've told me anything in order to convince me. I'm not upset with the current workers because I'm sure they think I am lying since they are unaware of the terms I was promised, but when I called asking questions as to why I was made so many promises in order to coerce me into signing a 3 year contract, I was met with an arrogant and annoyed "manager" who just repeated the same thing to me, not answering any of my questions, just speaking to me as if I'm stupid. This club is rarely ever opened on time, the saunas grow mold and are never working properly, the CM, OM and FA hang out as if they aren't at work and often show up whenever they want, causing inconveniences when trying to get stuff like this sorted out and most of the front desk workers have no idea what they're doing considering they hire new people every other week (says a lot about how the club is ran) ... I do believe this is the case for most Genesis clubs unless you go to one of the bigger "super" clubs. I wouldn't waste your time with this company or gym. I wish I would've done more research online before signing with Genesis because after today, I've realized I am not the first nor will I be the last person that Genesis completely scams.

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I decided it was time to get into shape. We looked at different gyms. Wanted a gym our son could drive to this summer and workout for football. They would allow him to come in with our other son. When I walk in they greet you by name. Trainer are very friendly and make you feel good about yourself. They push you to get better. Its clean and equipment is up to date. I would recommend Genesis.

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I have been into the Topeka North Genesis on multiple occasions. It's easy to see that everyone employed at this facility truly cares about the well being of all their members. The people at the front desk are always smiling and welcome you with open arms, the fitness advisors are always so willing to answer questions and are always professional. The Club Manager walks the floor and holds motivating conversations with people. Even when you can tell that she's in the middle of handling business, she will stop and ask how you're doing, or to have a wonderful day. In a nutshell, Topeka North Genesis is truly a family, and one that I am proud to say I'm a part of!

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Kelsey is absolutely amazing. She’s so personable yet professional. I met her at the TGIF party August 7th and she was incredibly kind and motivational. Not only do we have the same name but I hope to have a similar sorry eventually. I’m so impressed with the Topeka team managers Kelsey and Andrew. Then the regional manager Johnny!!! I’m so impressed and I’m so happy I joined genesis. ❤️

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Love this gym. love the SO MANY of the classes. I just did zumba for the first time tonight. It was amazing, so much fun. I can see and feel a difference in my body.t with these doing different classes it keeps me from getting board and being able to maintain a routine of working out. they have a great variety here. I wish the North Genesis location had more classes at more times like the south west branch. But I will drive the extra distance to fit a class in my lifes busy schedule because I know it will be worth my time!

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My experience was short because all I needed was a gym for the summer. I am a student athlete and was strictly coming to maintain my current fitness level and once the gyms opened I went right to Genesis! Kelsey was AMAZING & all the staff were very understanding of my situation. There is a lot of equipment & LOTS of room to maintain 6 ft distance during these times. Sanitization stations were plentiful & I felt safe working out at Genesis every single time. If I could afford & stay in Topeka, I would be keeping my membership.

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I enjoy working out here. The staff is friendly and knowledgeable. Plenty of equipment so you don't have to wait on equipment to get a great workout in. The classes are fun and the instructors really push you. This is great for beginners or "gym rats" Lol!!!

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I love this gym! I’ve been working out here for 2 years and have no complaints. Very spacious with a large variety of machines and if you ever have a question or need help, someone is always there. The staff very friendly as well as the members! I look forward to my workout knowing the community is so welcoming 👍🏼 I would recommend this gym to anyone who asks!

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Machines are ok but the front desk clerk to make protein shake was horrible order and 10 min later still didn’t even start my shake. Kept helping people that came up after me. Guess if I had white skin i would of got help sooner.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 60 reviews.

The address is: 2020 NW Topeka Blvd #200, Topeka, KS 66608, United States .

The contact number is +1 785-232-3133

This service is listed under Gym .

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