Genesis Health Clubs - Topeka North

Worst costumer service ever! I will never go to another Genesis. The information I was given was a misrepresentation of the truth. I was told by Amy that I could pay for one month (the last month of the summer). I teach and absolutely would not have agreed to a 24 month contract. I am a trusting person so when I was asked to sign the IPad I did without asking any questions. I feel like I was lied to and deceived. I hope you will make this right. I workout every morning in my home and have no need for a gym membership. Never again!

This gym has all of the equipment I’ll ever need and the overall atmosphere of the gym is amazing. Everyone helps each other out and acts as we all have a certain bond all being there to better ourselves. It’s the most motivating gym in the nation!!

I joined once they took over for maximus and signed up for a membership until December 2016. Last time I went was September 2016 and found no need to keep paying $50 for a gym membership so I let my membership expire come December. Just yesterday I was going through several months of bank statements and realize they have been charging me every month since December. Tried reaching management and have still yet to hear anything back but I would like for a refund of my money they have been taking for me.

Since our retirement, my husband and I really enjoy coming to the Genesis Health club in North Topeka. Everytime that we enter the facility we are warmly welcomed by the front desk staff. The equipment is always clean and well maintained. The locker room is freshly kept and pleasant. We really like the structure provided by participating in classes and both Kathy and Donna are great teachers in the Group Power classes where we also appreciate the support and encouragement of our fellow exercisers.

The gym has a lot of nice equipment but the staff is clearly motivated by money and not so much the success of the gym attendants. They're constantly pitching their high-priced products, making you think you need them, when you probably really don't. The prices for training are totally unwarranted and the manager Justin oozes pompous douchebag.

Great gym. Gets crowded during peak hours, but generally has all all equipment and machines needed for a good workout. Newly remodeled and has a great shake station. Would like to see a basketball court available.

Personal trainers and staff are knowledgeable, personable, and professional. I’ve only been a member for a short time, but I’ve been pleased with my experiences. The club offers a number of different machines and group classes and individualized support to help meet your personal goals. I’m happy I chose to become a member.If you aren’t ready to commit, make sure to ask about a trial membership. The staff will get you in and show you why you should join Genesis.

Love the atmosphere! The machines are great. The place is never too crowded. I've enjoyed the boot camp class offered so far. I often workout right before work, so I like the towel service & convenience for showering and such. Locker rooms are nice! Everyone has been friendly. I'm not a fan of the daycare hours & price option. I am kind of upset, because right after I got my membership they started a deal of 31% off monthly memberships! I wish I would have waited a bit longer & got that discount. Haha. Overall, not too shabby!! I hope to use the personal trainers a few times a week starting soon. Colby was awesome!! & I know John from high school, so I he for sure has to be awesome too! Thank you Genesis for an awesome gym membership experience so far!!I also tan right next door, so that works out pretty good.:)

Clean and plenty of equitment. However I find it pricey and very annoying the shower doors are partially see through. If you are going to the expense of buying doors, make them opaque! Also had an incident incident where a man walked in the womans locker room after i just finished changing, looked directly at me and said "oh." Then he looked into the shower stalls and went to the bathroom as I was still in the room. Management did not return my calls over the incident or show signs of remorse. For that reason we will be finding a new gym that respects its members.

Being from Wichita, Ks this place only "kind of" makes me feel at home. Great and friendly staff. However my biggest complaint is the fact that the staff makes no effort in properly re-racking the weights from smallest to largest. Most of the time weights are scattered, and I usually have to go searching for the weights that I need to complete my sets. I make every effort to clean up when i'm done because i'm concious of it, however for the vast majority of "busy minded" "tired from a long day" or "just starting their day" customers, is not. We as the consumer pay Superior membership fees to be at a Superior gym. Attention to detail is how a Five star can be earned. If it helps, in Wichita, someone from the staff is designated every hour to scan the floor, re-rack and clean up. Oh, and whats up with the drinking fountain? The water is warm, then cold for a few seconds, then warm again.