Genesis Health Clubs - Topeka Southwest provides a comprehensive fitness experience with a variety of classes and facilities. Located at 2909 SW 37th St, Topeka, KS, this gym offers amenities including indoor tennis, basketball, swimming, and numerous workout equipment. The facility is known for its friendly and professional staff who go the extra mile to make members feel welcome. Open from early morning till late night on most days, this gym fits well into diverse schedules, catering to both early risers and night owls.
The gym also receives praise for cleanliness and diverse programs, such as group fitness classes and personalized training sessions. However, some customers highlight concerns regarding membership contracts and additional fees. While many appreciate the quality of trainers and overall environment, others have cited issues with equipment maintenance and miscommunication related to membership cancellations and fees. Overall, Genesis Health Clubs - Topeka Southwest appeals for those looking for a well-rounded gym with a focus on community and diverse fitness offerings.
Pros:
- Wide variety of classes and amenities.
- Friendly and professional staff.
- Clean and well-maintained facility.
- Professional trainers available.
- Offers indoor tennis, basketball, and swimming.
- Open from early morning to late night most days.
- Spacious and well-organized equipment layout.
- Secure locker rooms and towel service available.
- Great community and motivating atmosphere.
- Reasonable membership cost considering offerings.
Cons:
- Issues with membership cancellation and fees.
- Some equipment maintenance delays.
- Concerns about miscommunication in membership contracts.
Location / Contact
- Address: 2909 SW 37th St, Topeka, KS 66614, United States
- Phone:+1 785-266-8000
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 2909 SW 37th St, Topeka, KS 66614, United States .
The contact number is +1 785-266-8000
This service is listed under Gym .
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Mitchell Colquitt
1 year ago
Brooke Pink has been nothing short of excellent. She and her staff has been SUPER excellent@
Seth Evans
1 year ago
Not much better than the north side one, go read my review for that.
Dawn Ross
1 year ago
Watch out for the tennis lessons, especially if you're not a member. The instructor is great but Genesis policies are not. I was quoted a price for tennis lessons for my child, then a few lessons in they told me I had to not only pay for the lessons but also an additional guest fee for my child since he's not a member. That makes no sense. I'm paying Genesis for the lessons and the lessons are provided at Genesis. So how does the amount I'm paying not also accommodate my child as a guest? They only providing the lessons at their facility--the 'guest' part is implied!The right way to do this is to charge a flat fee, then give your members a discount, not charge a fee then tack more onto it because you want to pressure people into signing a membership contract.Needless to say, I'll be looking elsewhere for a tennis instructor.
John Payne
1 year ago
Genesis is supposed to open at 4:30 am during the week. I showed up and waited in the parking lot until 5:00 am. Nobody showed up to open the doors at the posted opening time. I have to go to work at 6:00 am . I was unable to start my day off right due to the lack of diligence from paid employees.
Chris Bas
1 year ago
We've been a member for 5 years. When we signed up we were mislead and given false information on the contract we signed. After speaking to the Regional Manager Jamie he was able to take care of us and get everything squared away. Very thankful for Jamie with his professional approach. Very easy to work with and communicate with. He is definitely the main reason we will continue to workout here and didnt cancel our membership! Thanks again!
Angela Rupp
1 year ago
Rhonda and Sarah were so helpful and kind. They were understanding and each one of them had their own unique ways to communicate. They were supportive and were a joy to talk with. I just can’t tell you how satisfied I am with my visit and your
Stephen Littleton
1 year ago
Typical bad experience to cancel membership, like most gyms. Employees will have discussions with you in person that vary from the written contract language - not the best way to conduct business.
Lawrence Tree M.D.
1 year ago
Kudos to the staff for keeping the equipment so clean. Your setting the bar.Good job Topeka G
Chris Spencer
1 year ago
Here on travel for work and went in and spoke with Rhonda (General Manager) about a week pass. She gave me a tour of their very clean and very wide open gym and an idea of what all they had to offer.I came back to check in for my first workout and everyone at the front desk greeted me by first name like I had been a member there for years.Had great workouts throughout the entire week and very thankful for the hospitality and professionalism shown within SW Genesis from the moment I walked through the door.Highly recommended and if I were ever to move where a Genesis was located I would definitely become a member. Thank You Chris Spencer
Erick Ward
1 year ago
It's more than just a gym. There are a variety of classes, professional trainers available, indoor tennis, racketball, basketball, swimming, and all types of workout equipment. If you're just looking for equipment to work out on, this probably isn't the place for you, but if you're looking for more, it's worth the extra costs.