Genesis Health Clubs - Topeka North

Friendly and clean. The staff is always helpful and my trainer Ed is the best. I have never been in this good health and great shape. Equipment is in good shape and fixed quickly if needed. Locker room is clean and well kept. What more could you ask for except maybe a pool. I can live without that.

I really enjoy this gym. For me it's worth the drive to N. Topeka until the renovations are being done to 37th. It's spacious, clean, nice equipment and the steam room is heaven. Would be nice if a trainer was on hand at all times for questions about equipment.

I am here several times a week and am so happy to have a beautiful new gym to workout in North Topeka. Only a few minor complaints. One, it's often times very hot inside the club.. and on the free weight side there are only one set of 10's, 15, 20 and 25's. Being female, I use these sizes most. Also most of the benches are broken and need replaced. I feel that the quality could be better for benches. Otherwise the staff is great, the place is a nice size and I enjoy each time I go.

NOT Only I can't get the 6 month.free I have to pay full for March when I joined at the end of the month. Dust on everything it's a mess have to go around the construction. can't get membership card so I can check out other ones . They don't live up to there ads. Tried to get my training transferred to another one until they got the construction done told them that I was having breathing problems because of the dust and no ventilation. THEY wouldn't let me I ended up in the hospital.been back to the doctor twice 4 medications .... $$$ health club made me sick.

Fraudulent Business. Working out is supposed to be a good option for your health, and is supposed to mold you into a better person. They keep taking money no matter what, and never let you cancel without 300 dollar fee, regardless of if you cannot afford it. They are extremely deceitful with their contracts. Desperate times? They don't care. Avoid this gym, please unless you want random payments taken from you for the rest of your life.

I had a membership with 24 Hour Fitness which was bought out by Genesis. I also recently moved to Topeka and was pleased to find out that Genesis had three locations here. By the time I had seen the SE and SW locations I had decided to cancel my membership, early termination fees be damned. On a whim I went to check out this location (Genesis North) and, WOW! This location is clean, well-organized and all the machines are in perfect working order. Also, the space is big enough that you have room to do body weight work outs. And the machines are far enough apart that you don't feel like you are in someone's space by working out next to them. This beautifully maintained gym is the only reason Genesis kept me as a member. Keep up the great work!

My wife and I love this gym. The employees are always smiling and even the daycare center shows true care and concern. After just a week they already knew my name and our three children. Our girls love going to see them! All expectations for a great gym are here and to hold higher standards just for complaining purposes is unfair to the company. Go in, get fit, leave one day healthier.

I have been a member while the gym was still Maximus and through it's transition to Genesis. Overall, this is a great gym if you already know how to use the machines and weights and can workout on your own without any interaction with staff (class instructors excluded). Under both ownerships, I have found that the communication skills need majorly improved. Everyone always seems confused about what is going on and whenever I ask a question as simple as "How do I go about changing the card I use to pay my monthly fee?" or "What is the manager's hours?" the answers are always inconsistant or vague. Employees at all levels need to be educated on normal functionings of the gym. If I have to talk to a manager, it should not be me having to take off work to fit into their hours. I work out usually around 8am...that is not an unreasonable hour to have managers be in on a normal workday... I should not have to wait around till they come in at 9 or 9:30am and sometimes Noon. It is not just a gym, it is a working business. I am the customer and should be treated as such...not like an annoyance.

This is the worst gym ever. The drinking fountain was broke for like 8 months. They lack personal safety equipment like weight clamps and when things like that are brought up they act like they don't care. The management staff is unavailable and just plain rude. Its obvious that the managers, Eric and Laresa are uneducated and have no concept of customer service. They are also completely unorganized. I cancelled my membership and 4 months later they are still billing me. I asked them about this and they said they couldn't find the cancellation form I signed and asked me to produce a copy.. .really!?! That's your job to file that besides who keeps something like that for 4 months. They recently closed their Lawrence location and its obvious that this company is in decline. Easy to see why. Avoid this place at all costs or you'll regret it!

Disappointed right away when I had an appointment with Alan for a personal training consultation. The whole appointment was only supposed to last 30 minutes. That is how late he was. I left and did not reschedule. The manager Joe didn't seem to care either way that he was late and that I was waiting. He told me he would only be a few minutes late. After 15 minutes I left. The bathrooms have a funky smell to them and I have never seen any of the gym employees wipe down any equipment. Weights are left on equipment frequently requiring me to unload them before starting a workout. And the whole staff is generally unfriendly and seem to act as though they are doing you a favor when you ask a question. More recently I was told they are no longer going 24 hours like they said when I signed my contract. The reason they said was because of someone stealing something. I found out from a former employee that someone smeared feces on the women's bathroom wall and that a girl that works there that is close to the owner had to clean it up and that is why.