Genesis Health Clubs - Topeka Southwest

Came to this place a couple weeks ago. Staff did not have a clue what they were doing and were receiving very little help from their supervisors. I asked multiple questions about how their system works and could not get the supervisor to talk back to me, I guess the conversation with her friend was more important. Besides the lack of management, they had multiple signs that said you could only get 1 day pass a month that cost $15. Now that price is already outrageous for a gym but why could I not come back later on. I am a student and don’t always have time to go to the gym consistently, why can’t I buy a day pass more than once a month? Like you seriously don’t want my money? The facility is beautiful and always empty, and I now understand why.

This gym has so many classes and such a great group of instructors! It's clean, friendly and has so much to offer! They have classes all morning and afternoon and every day of the week. I can always find a class to attend. The people that take the classes are fun too. It's just a great atmosphere. Everyone is so friendly and motivating. Definitely worth the membership cost which is reasonable for what they offer.

Very nice place inside and out. Very inviting. The staff is excellent. Nick, especially, is a great guy. He helped my wife and I get our bearings and was very willing to spend time answering our questions and telling us about the organization.Also was very impressed with both the machine/free weight layout as well as the 6 immaculate tennis courts. I can't wait to go back. I would definitely recommend it to anyone. There is literally something for everyone.

Worst gym experience I’ve ever had as a new customer. I was given a tour of the facility and given a rate for me and my family, but when I came in the following day when the Assistant GM was there the price went way up! The Assistant GM didn’t seem bothered that we were told half the price she just gave us and asked us if we still wanted the membership. I had already brought my family in, so we reluctantly signed up. But as I went to take my kids to the “jump” building next door, they were closed after we were just told we could use the facility. We all just went home after that. We later decided we wanted to cancel our membership as it was DOUBLE what we were told it would be and they charged us an additional $200 to cancel!! I couldn’t believe they would do that. We never even received our gym keys to workout! I would not recommend this gym to anyone. They seem desperate for money and there are other gyms in town with better customer service and a much lower monthly fee that won’t change prices on you. Very disappointed that nobody even reached out to try to make things right. They just lost 4 customers.

I met the new manager of the South Topeka club. His name is Andrew and he’s the absolute best. By far the best customer service I’ve ever experienced. He’s very knowledgeable and accommodating. I’ve been struggling with getting motivated and he gave me the push I needed to get started. Super impressed!!!

The staff are very friendly and helpful. They are not intimidating gym people. There is a variety of equipment so everyone can find their niche. The amount of classes offered was my biggest selling point. Also have racquetball, basketball, and tennis courts. They have an outdoor pool when it is warmer and have open swim and classes at Washburn in the colder months.

I love the group classes offered at this club. There's something for everyone and there's various times/days you can go to. The instructors are all great too. Definitely join if you're like me and you benefit from group classes and just have a hard time working out on your own - though if you do that too, there is nice equipment that is always available.

We've been coming to youth tennis "Net Generation" for a couple years. I wanted to say what an excellent program this has been for my kids. The coaching staff here is amazing. Bryan, who also runs kids camp, seemingly has an endless amount of energy and is a great coach/mentor to the kids here. Right now my son has Brad, who is new, and my son's game has greatly improved! Brad sets up extra meet-ups for the kids to play and has really taken the time to work with the Green Ball kiddos. I'm beyond impressed with his coaching. If you're looking for a great sport to play and social distance this is it. The coaching staff here is FANTASTIC.

I love the South Lawrence club. The staff is wonderful. They are incredibly polite. The machines are great for workouts. I haven't used a trainer but I've heard from others that they are excellent. And don't get me started on the tennis program because it is AMAZING. If you enjoy tennis or are thinking of taking it up please go here for it. The tennis pro's are fantastic. They are unbelievable talented, knowledgeable and great at what they do. They have several different drills for different levels of play along with private lesson to help improve your game. If you are looking for a gym/tennis club to join this is the one for you.

Great place to train, lose weight, get healthy and get in good shape. The variety of possibilities In this gym is amazing, from tennis, to dozens of machines and group sessions. The staff is friendly and nice to be around. I haven’t had the chance to use everything in this Gym but I really do love it. The showers and steam room are always clean and a pleasure to use.I highly recommend it. 🥰🤩😝!!!!