Crunch Fitness - Hoboken offers a dynamic fitness experience with a vast array of equipment, from heavy weights to cardio machines, catering to all fitness levels. It's beautifully situated on the Hoboken waterfront, providing stunning views and a comfortable atmosphere. The facility includes spacious locker rooms, a sauna, steam room, and additional amenities that enhance the post-workout experience. Classes and personal training services are well-regarded, ensuring diverse and personalized fitness plans.
However, the gym faces challenges regarding crowd management during peak hours, with users often waiting for equipment. There are concerns about hygiene and maintenance, including unclean showers and issues with the air quality due to construction. Customer service has also received criticism, particularly concerning membership cancellations and interactions with staff.
Pros:
- Extensive range of equipment
- Stunning waterfront location
- Spacious and clean locker rooms
- Sauna and steam room available
- Good variety of classes and training services
- Personal trainers highly praised
- Friendly and helpful staff
- High cleanliness standards
- Special discounts for military and law enforcement
- Convenient downtown location
Cons:
- Crowded during peak hours
- Maintenance and cleanliness issues
- Customer service concerns
Location / Contact
- Address: 110 Sinatra Dr, Hoboken, NJ 07030, United States
- Phone:+1 201-656-9989
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 110 Sinatra Dr, Hoboken, NJ 07030, United States .
The contact number is +1 201-656-9989
This service is listed under Gym .
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mrcoolcat50
2 years ago
When they say there’s a sauna, they mean the A/C is broken and they’re not going to fix it. Also, enjoy them mopping the floor in between your legs while working outUpdate (7/13): The A/C is broken again
Raghav Mathur
2 years ago
Never had any issues with the gym being too crowded. Great selection of equipment and a ton of space. Locker rooms are nice, with good amenities and free resources.
Michael Gibson
2 years ago
Overall I’ve been a member for a long time and pleased with the experience however my current experience and situation has made me less than enthusiastic about how Crunch operates as a company in trying to solve simple membership issues!I recently underwent shoulder surgery and currently in recovery. I requested a simple medical freeze on my account during my period of recovery, and something that other club chains had a representative at the front desk be able to do, has for Crunch someone one being sent through a Byzantine corporate ladder to get resolved.If you send the requested emails there’s no acknowledgment of receipt or status. If you call the “billing department” they’re even less helpful, a misnomer no doubt. If you physically stop into the club with proof and documentation they defer and state “we have to wait on approval from corporate.” Ridiculous runaround!I’ll be posting this experience elsewhere so be forewarned! Good facilities for the most part but if you have membership issues be careful ready for a long road to fix it!
Bryan Chan
2 years ago
Very good gym. Friendly staff/owner/personal trainer. Lots of equipment and well maintained. Definitely comparable to those in NYC. Would recommend to others.
Billi Bee
2 years ago
The customer service was alittle off and the bathrooms were alittle different BUT the fact that this location has a steam and sauna room in the womens bathroom is literally everything. And the monthly membership includes group classes
Katie Tolosi
2 years ago
The Crunch in Hoboken is a beautiful facility! They have a lot of space and different sections inside the gym so you don’t feel like you are working out on top of somebody else. They also have designated stretching areas and a classroom you can use if it’s not occupied. The locker rooms are super clean and well cared for. They offer fantastic discounts for military and law enforcement so if you qualify I suggest taking advantage!
Katrina Najm
2 years ago
If you’re looking for a gym, this checks all the boxes. Great classes and great trainers as well. I worked with Keith for personal training right before my wedding as well as post wedding and he helped me get in shape with a personalized program. He helped me feel confident and it was worth the time and investment.
Meghan LaFlam
2 years ago
Really nice gym, has everything you need. I was sad when I had to cancel because I was moving, but the cancellation process was the easiest I’ve ever had with a gym, they’re nothing like other gyms that try to screw you over. The owner and the staff are super super nice and helpful.
Melissa Kahn
2 years ago
Just joined Crunch fitness and did personal training sessions with Brian Johnson. Highly recommend Brian- he is very knowledgeable in the personal training space, attentive and put me on a path to achieve my goals in the gym. Brian is the first personal trainer I’ve ever worked with and he set the bar high. He is very personable and fun to work with!
Lindsey J
2 years ago
This gym is definitely worth it! It’s clean, everything is well-maintained, the classes are great, and there are plenty of machines. The manager, Craig, is also super helpful (all the employees are, I’ve just talked to Craig the most) and friendly.